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Results 1 - 7 of 7 for Surveys, Reports, Evaluations, Best Practices, Surveys, Linking a Self-Help Center to Other Services

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Report: Turning on the Lights: How the Massachusetts Trial Court Could Deploy a Virtual Court Service Center to Assist Self-Represented Litigants (MA Appleseed 2019)

Report: Turning on the Lights: How the Massachusetts Trial Court Could Deploy a Virtual Court Service Center to Assist Self-Represented Litigants (MA Appleseed 2019)

This report was prepared in partnershup with the Mass. Trial Court to inform the development of a virtual self-help center to supplement the work done by its court service centers. This report will be valuable to any jurisdiction working to better serve S ...

Tool: CA Self-Help Centers' Self-Assessment Tool for Quality Programs (CA Courts 2018)

Tool: CA Self-Help Centers' Self-Assessment Tool for Quality Programs (CA Courts 2018)

The California Self-Help Centers’ Self-Assessment Tool for Quality Programs was developed as a strategic and tactical planning template to promote quality Self-Help Center Programs across California. The tool is designed to connect a wide range of initiat ...

Survey: SRLN Library Working Group National Self-Help in Libraries Survey (SRLN 2013)

Survey: SRLN Library Working Group National Self-Help in Libraries Survey (SRLN 2013)

The Law Librarians’ Working Group of the Self-Represented Litigation Network surveyed law libraries in the summer of 2013 about their services, including self-help programs. The full survey results are available below, as well as maps of the various tiers ...

News: Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (Texas & California 2016)

News: Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (Texas & California 2016)

What are we learning about self-represented litigants who e-file? Who are they? Where are they? What cases do they file? How do the tools work for them? Using identical survey instruments, the Superior Court in Orange County and the Texas Office of Court ...

Report: Survey of Social Workers in Massachusetts (Rosie's Place 2015)

Report: Survey of Social Workers in Massachusetts (Rosie's Place 2015)

Rosie's Place, www.rosiesplace.org, a women's shelter in Boston, conducted a survey in 2015 of social services workers in Massachusetts and found that 1) Social workers are providing a very significant amount of legal information to their client ...

Report: Community Justice Help: Advancing Community-Based Access to Justice (CLEO & LFO 2020)

Report: Community Justice Help: Advancing Community-Based Access to Justice (CLEO & LFO 2020)

Community based organizations are essential partners to courts, legal aid, pro bono, and the private bar as they build systems to support remote delivery, which is increasingly becoming a part of any delivery system. The report, “ Community Justice Help: ...

Survey: SRLN Tiers of Service Survey Tool (SRLN 2015)

Survey: SRLN Tiers of Service Survey Tool (SRLN 2015)

The SRLN Tiers Survey was developed for states to conduct a quick tiered inventory of their court based self-help services. Tier 1 services are asynchronous (one-way), Tier 2 services are synchronous (two-way), and Tier 3 services integrate multiple provi ...