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LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (News 2016)

LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (News 2016)

  The Center for Elder Rights Advocacy (CERA), a project of Elder Law of Michigan (ELM) provides technical assistance to state, regional, and local organizations in the design, implementation, administration, and evaluation of low-cost legal assistance de ...

Curriculum: SRLN Court Solutions Conference Leadership Package (SRLN 2008)

Curriculum: SRLN Court Solutions Conference Leadership Package (SRLN 2008)

The Self-Represented Litigation Leadership Package was prepared by the Self-Represented Litigation Network and launched at the Court Solutions Conference on September 8-10, 2008, in Baltimore, Maryland. The core of the Package is fifteen modules, each of ...

SRLN Brief: Plain Language Resources for 100% Access (SRLN 2015)

SRLN Brief: Plain Language Resources for 100% Access (SRLN 2015)

What is plain language? As described by the federal government on plainlanguage.gov, plain language is communication your audience can understand the first time they read or hear it. Plain language is recognized as an essential best practice in all access ...

SRLN Brief: Case for Key Innovations to Support 100% Access (SRLN 2007)

SRLN Brief: Case for Key Innovations to Support 100% Access (SRLN 2007)

Collection of single page briefing papers prepared by the SRLN in 2007 to help interested parties make the "case for" key innovations. The following topics are covered:  • The Case for Self-Help Programs • The Case for Court-Based Forms and Inst ...

Article: The Access To Justice “Sorting Hat” Towards A System Of Triage And Intake That Maximizes Access And Outcomes (Zorza  2012)

Article: The Access To Justice “Sorting Hat” Towards A System Of Triage And Intake That Maximizes Access And Outcomes (Zorza 2012)

In this seminal article, Richard Zorza discusses the fact that we know little of the processes by which the millions of people who approach courts, legal aid intake systems, and hotlines are directed into them, or the access services they do or do not rec ...

Report: Access to Justice Metrics Informed by the Voices of Marginalized Community Members: Themes, Definitions and Recommendations Arising from Community Consultations (Canadian Bar Association 2013)

The Canadian Bar Association’s Access to Justice Committee’s Building Block #1 Access to Justice Metrics sought to develop a practical definition of access to justice and to identify tangible indicators and goals to measure progress. The Committee resolve ...

Study: Self-Represented Litigants in Family Law Cases In Jackson County, Missouri (Cook 2007)

This study is unique because it included the self-represented in its survey. From the Abstract: This report is based on surveys that examined the attitudes and perceptions of judges, the family law bar, family court staff, and self-represented litigants r ...

Weblink: Efficiencies and Innovation in California (California 2015)

On its webpage entitled, Efficiencies & Innovations, the The California judicial branch, which is widely acknowledged as a national leader in developing and implementing programs that enhance access to justice, provides information and links to numero ...

Weblink: Elkins Family Law Task Force & Implementation Task Force (California 2010, 2013)

In  Elkins v. Superior Court   (2007) 41 Cal.4th 1337,  the California court recommended that the Judicial Council of California establish a task force to “study and propose measures to assist trial courts in achieving efficiency and fairness in marital d ...

Report: The Gains from Clarity: A Research Report on the Effects of Plain-Language Documents (Mills & Duckworth 1996)

In this 1996 out of Australia, Gordon Mills and Mark Duckworth of Centre for Microeconomic Policy Analysis and Centre for Plain Legal Language at Sydney University found that the 1994 forms revisions in the Family Court of Australia resulted in 15% improv ...