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Results 1 - 6 of 6 for Reports, Evaluations, Best Practices, Surveys, Tools for Evaluating Self-Help Programs and Services

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Toolkit: Tools for Evaluation of Court-Based Self-Help Centers (California CFCC 2015)

Toolkit: Tools for Evaluation of Court-Based Self-Help Centers (California CFCC 2015)

The Equal Access Unit of the California Judicial Branch Center for Families, Children & the Courts, provides materials for courts, court-based self-help programs, and other nonprofit providers of legal self-help services. The Unit provides the followi ...

SRLN Brief: Communications Resources (SRLN 2015)

A communications strategy, which is central to any project's success, not only charts communications with internal and external customers, but also serves as an important driver for the metrics collected to measure success. Voices for Civil Justice h ...

Report: Measuring Online Legal Resources:  A Framework Inspired  by the Drake Equation (Florida Justice Technology Center 2018)

Report: Measuring Online Legal Resources: A Framework Inspired by the Drake Equation (Florida Justice Technology Center 2018)

This report and companion webinar offer a framework to measure access to justice, and whether specific interventions have made an impact. For more information and resources about the Drake Equation for Access to Justice Work, please visit the Florida Just ...

Tool: CA Self-Help Centers' Self-Assessment Tool for Quality Programs (CA Courts 2018)

The California Self-Help Centers’ Self-Assessment Tool for Quality Programs was developed as a strategic and tactical planning template to promote quality Self-Help Center Programs across California. The tool is designed to connect a wide range of initiat ...

Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (News 2016)

Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (News 2016)

What are we learning about self-represented litigants who e-file? Who are they? Where are they? What cases do they file? How do the tools work for them? Using identical survey instruments, the Superior Court in Orange County and the Texas Office of Court ...

Toolkit: Trial Court Research and Improvement Consortium (TCRIC): Self-Help Program Assessment Tool (TCRIC 2005)

Program Assessment This program assessment tool (“tool”) is designed to produce a “snap–shot” assessment of a court’s services to self-represented litigants, including but not limited to a specific program designed to provide information to them (“program ...