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Results 1 - 10 of 17 for Reports, Evaluations, Best Practices, Surveys, Forms, United States

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Presentation: LSC Board Briefing: Technology, Collaboration and Innovation Opportunities (Bravi, Hough, O'Brien, Paul, Zorza 2011)

Briefing presented to the LSC Board in January 2011. Presenters: Scott Bravi, Chief Information Officer, Arnold and Porter Bonnie Hough, Managing Attorney, California Administrative Office of the Courts Mark O'Brien, Executive Director, Pro Bono Net ...

Evaluation: LiveHelp (Chat) Pilot Project Final Evaluation (Zorza 2007)

Evaluation: LiveHelp (Chat) Pilot Project Final Evaluation (Zorza 2007)

This May 2007 report evaluations the LiveHelp Pilot Project, live chat services for access to justice web site users. Evaluation Technology United States LiveHelp Pilot Project Final Evaluation.pdf Richard Zorza 2007 ...

Report: Equal Justice and the Digital Revolution: Using Technology to Meet the Needs of Low-Income People (CLASP & NLADA 2002)

This report describes the history of legal aid technology innovation and recommends various objectives for the legal services community to continue to improve its use of technology to provide equal justice for all. technology Reports Technology United Sta ...

Report: Building A Litigant Portal: Business and Technical Requirements (NCSC 2015)

Report: Building A Litigant Portal: Business and Technical Requirements (NCSC 2015)

With funding from State Justice Institute, Thomas Clarke of the National Center for State Courts assembled two advisory committees – one to develop the business requirements for a litigant portal, and another to examine the technical requirements necessar ...

VA Legal Aid Society's New Online Triage System Dramatically Realigns Staff Resources to Increase Service to Eligible Clients (News 2016)

VA Legal Aid Society's New Online Triage System Dramatically Realigns Staff Resources to Increase Service to Eligible Clients (News 2016)

  With a new online eligibility tool built in Neota Logic, Virginia Legal Aid Society (VLAS), which typically handles 14,000 calls a year on its hotline, successfully diverted 1,800 ineligible intakes in the first eight months of the tool being live, allo ...

LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (News 2016)

LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (News 2016)

  The Center for Elder Rights Advocacy (CERA), a project of Elder Law of Michigan (ELM) provides technical assistance to state, regional, and local organizations in the design, implementation, administration, and evaluation of low-cost legal assistance de ...

Report:  Remote Appearances of Parties, Attorneys and Witnesses, A Review of Current Court Rules and Practices (SRLN 2017)

Report: Remote Appearances of Parties, Attorneys and Witnesses, A Review of Current Court Rules and Practices (SRLN 2017)

The Remote Appearances of Parties, Attorneys and Witnesses, A Review of Current Court Rules and Practices report is a follow up report to Serving Self-Represented Litigants Remotely – A Resource Guide.  It "presents the author’s conclusions about the ...

Best Practices: Best Practices in E-Filing (LSC & SRLN 2013)

Best Practices: Best Practices in E-Filing (LSC & SRLN 2013)

This document, the preparation of which was funded by the Legal Services Corporation through a grant to Central Minnesota Legal Services, was developed in close collaboration with SRLN. It explores a variety of principles and practices in areas from fee w ...

Report: Report of the Summit on the Use of Technology to Expand Access to Justice (LSC 2013)

Report: Report of the Summit on the Use of Technology to Expand Access to Justice (LSC 2013)

In 2012 and 2013, the Legal Services Corporation convened a national Technology Summit that brought together more than 75 representatives of legal aid programs, courts, government, and business as well as technology experts, academics, and private practit ...

Best Practices: Best Practices For Court Help Centers: A Guide for Court Administrators and Help Center Staff Inside and Outside New York State (New York 2015)

A comprehensive best practices guide developed by New York covering the details of day-to-day operations of a self-help center, including a history of the New York state court help centers, initial considerations, types of services to offer, staffing and ...