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Resource: legalhotlines.org (Center for Elder Rights Advocacy 2015)
Comprehensive web based resource for comprehensive resources, including toolkits, evaluations and national directory, of legal hotlines at http://www.legalhotlines.org/. Resources are not limited to elder law hotlines. Best Practices for Self-Help Center ...
SRLN Brief: Justice Corps (SRLN 2015)
Justice Corps is a program that works in affiliation with Americorps and has been of tremendous benefit to numerous courts, most especially in California. The California JusticeCorps program assists California courts in meeting the needs of self-represent ...
SRLN Brief: Plain Language Resources for 100% Access (SRLN 2015)
What is plain language? As described by the federal government on plainlanguage.gov, plain language is communication your audience can understand the first time they read or hear it. Plain language is recognized as an essential best practice in all access ...
Best Practices: Best Practices For Court Help Centers: A Guide for Court Administrators and Help Center Staff Inside and Outside New York State (New York 2015)
A comprehensive best practices guide developed by New York covering the details of day-to-day operations of a self-help center, including a history of the New York state court help centers, initial considerations, types of services to offer, staffing and ...
Weblinks: Efficiencies and Innovation in California (Judicial Branch of California 2015)
On its webpage entitled, Efficiencies & Innovations (courts.ca.gov), the The California judicial branch, which is widely acknowledged as a national leader in developing and implementing programs that enhance access to justice, provides information and ...
Weblinks: Simplification in Singapore (State Court of Singapore 2015)
Transparent information that seeks user feedback from the State Courts of Singapore about what a simplified court process means for SRLs in criminal, SRLs in civil, lawyers and others that can be found on the Singapore State Court's Key Features of t ...
Tool: Tools for Evaluation of Court-Based Self-Help Centers (California CFCC 2015)
The Equal Access Unit of the California Judicial Branch Center for Families, Children & the Courts, provides materials for courts, court-based self-help programs, and other nonprofit providers of legal self-help services. The Unit provides the followi ...
SRLN Brief: Tools for Mobile Engagement with Customers, Clients, Colleagues and Partners* (SRLN 2015)
Speaking Mobile or VOIP through Skype.com, ooVoo.com, Google Hangouts, Facetime or other. Remember toll-free numbers are only useful for those with landlines. Also note that many mobile phones are 3-way calling enabled and that VOIP systems will allow for ...
Survey: SRLN Tiers of Service Survey Tool (SRLN 2015)
The SRLN Tiers Survey was developed for states to conduct a quick tiered inventory of their court based self-help services. Tier 1 services are asynchronous (one-way), Tier 2 services are synchronous (two-way), and Tier 3 services integrate multiple provi ...
Article: Insuring Civil Justice for All: Meeting the Challenges of Poverty (Fisher 2015)
There are 45.3 million persons living in poverty in the United States. 2 Poverty creates numerous challenges for individuals. Lack of affordable and livable housing, adequate healthcare, and sufficient food, and the inability to access and complete a qual ...