This book collects the empirical evidence supporting the value of plain language in business, government, and law. Professor Kimble summarizes 50 studies (no less) that show using plain language can save organizations and agencies a significant amount of ...

This article presents the results from the first quantitative readability study of plain language court forms in the United States. Sixty citizens on a jury panel were selected to respond to brief questionnaires that tested relative comprehension of plain ...

This article is about focus groups which are a qualitative research tool that tell you if the main message and purpose of your form are understood. It also tackles who uses focus groups, data analysis, number and location of focus groups to be conducted, ...