Pamela Ortiz, the Executive Director of the Department of Family Administration at the Maryland Administrative Office of the Courts presented on best practices for self-help centers. She discussed the range of issues covered in their family self-help cent ...

This webinar on the Alaska Family Law-Self Help Center was presented on May 25, 2005, by the Center's then-co-director (and current SRLN Coordinator) Katherine Alteneder.  The Alaska Family Law-Self Help Center was established by the Alaska Court Sys ...

From the introduction: Maryland courts recognize the increasing participation of self-represented litigants, particularly in family law matters. Although some litigants decline the opportunity to retain qualified counsel, the overwhelming majority of self ...

Program Assessment This program assessment tool (“tool”) is designed to produce a “snap–shot” assessment of a court’s services to self-represented litigants, including but not limited to a specific program designed to provide information to them (“program ...

The article,  Lower-Literacy Users: Writing for a Broad Consumer Audience, is about the research on lower-literacy usability of documents or texts on websites. It tackles the characteristics of lower-literarcy users, ways to improve usability for lower-li ...

This article talks about what constitutes the Plain Language training program, the benefits of using Plain Language, and which organizations use the Plain Language by Transcend. Transcend also publishes information on the use of Plain Language on their we ...

This paper, was prepared for the Summit on the Future of Self-Represented Litigation (March 24-25, 2005; Chicago, IL) funded by the State Justice Institute (additional Summit materials can be found here). It addresses the critical role that technology sol ...

This paper, prepared for the Summit on the Future of Self-Represented Litigation (March 24-25, 2005; Chicago, IL full Summit materials available here) is an intial analysis of efforts to assess the effectiveness of self-help services by identifying key fi ...

This Comment to the Federal Courts Rules Committee by Richard Zorza briefly outlines some of the risks in authorizing federal court mandated e-filing with respect to self-represented litigants, and suggests both that the issue of mandatory e-filing could ...

This paper provides a case study based on the experience in Contra Costa County, California, as well as other jurisdictions. The purpose of this article is to create a roadmap of the essential and nonessential but desirable components of a successful limi ...