Mathias Burton, Director of Product Research & Design at Tyler Technologies, presented about Remote Usability Testing and User Feedback on SRLN's Problem Solving Call. View Mathias Burton's Remote Usability Testing and User Feedback on SRLN& ...

In February of 2021, the Conference of Chief Justices and the Conference of State Court Administrators adopted Resolution 2 In Support of Continuing Efforts to Meet Civil Legal Needs. After extensive findings setting out the need, especially during the CO ...

In 2019, the Michigan Advocacy Program (MAP) received a Technology Initiative Grant (TIG) from the Legal Services Corporation (LSC) to bring UX design and usability testing training to the justice community. After having struggled with these topics in the ...

This article addresses a topic of vital importance to the nonprofit sector: the dominant preference of institutional funders for visible partnerships and the reality that most of these are shallow relationships entered into by their participants to obtain ...

The Alaska Court System, in partnership with the Alaska Pro Bono Program, created the Early Resolution Program (ERP) to address many issues with which courts across the country are grappling: how to efficiently and effectively manage divorce and custody c ...

In this seminal article, Richard Zorza discusses the fact that we know little of the processes by which the millions of people who approach courts, legal aid intake systems, and hotlines are directed into them, or the access services they do or do not rec ...

This article outlines seven suggestions for the courts which require relatively small or easily found upfront investment and minor ongoing expenditures. This article first appeared in the November-December 2008 (Volume 92, Number 3) of JUDICATURE, the Jou ...

There are 45.3 million persons living in poverty in the United States. 2 Poverty creates numerous challenges for individuals. Lack of affordable and livable housing, adequate healthcare, and sufficient food, and the inability to access and complete a qual ...

  Recommended Citation: Zorza, Richard & David Udell, New Roles for Non-Lawyers to Increase Access to Justice, 41 Fordham Urb. L.J. at 1260 (2014), available at  http://www.zorza.net/non-lawyer.pdf. LLLT non-lawyer regulatory reform Allied Professiona ...

From the Abstract: Given the discrepancy between access to justice needs and the resources that are realistically made available, current incremental approaches are almost bound to fail. The only realistic path to providing 100% of litigants with meaningf ...