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Report: Better_______: Strategies for User-Informed Legal Design (Michigan Advocacy Program and Graphic Advocacy Project 2021)
In 2019, the Michigan Advocacy Program (MAP) received a Technology Initiative Grant (TIG) from the Legal Services Corporation (LSC) to bring UX design and usability testing training to the justice community. After having struggled with these topics in the ...

Article: Achieving Meaningful Partnerships with Nonprofit Organizations: A View from the Field (Mendel 2013)
This article addresses a topic of vital importance to the nonprofit sector: the dominant preference of institutional funders for visible partnerships and the reality that most of these are shallow relationships entered into by their participants to obtain ...

Article: Faster, Cheaper & As Satisfying: An Evaluation of Alaska’s Early Resolution Triage Program (Marz 2016)
The Alaska Court System, in partnership with the Alaska Pro Bono Program, created the Early Resolution Program (ERP) to address many issues with which courts across the country are grappling: how to efficiently and effectively manage divorce and custody c ...

Article: The Access To Justice “Sorting Hat” Towards A System Of Triage And Intake That Maximizes Access And Outcomes (Zorza 2012)
In this seminal article, Richard Zorza discusses the fact that we know little of the processes by which the millions of people who approach courts, legal aid intake systems, and hotlines are directed into them, or the access services they do or do not rec ...

Article: Ensuring Access to Justice in Tough Economic Times (Broccolina & Zorza 2008)
This article outlines seven suggestions for the courts which require relatively small or easily found upfront investment and minor ongoing expenditures. This article first appeared in the November-December 2008 (Volume 92, Number 3) of JUDICATURE, the Jou ...

Article: Insuring Civil Justice for All: Meeting the Challenges of Poverty (Fisher 2015)
There are 45.3 million persons living in poverty in the United States. 2 Poverty creates numerous challenges for individuals. Lack of affordable and livable housing, adequate healthcare, and sufficient food, and the inability to access and complete a qual ...

Article: New Roles for Non-Lawyers to Increase Access to Justice (Zorza & Udell 2014)
Recommended Citation: Zorza, Richard & David Udell, New Roles for Non-Lawyers to Increase Access to Justice, 41 Fordham Urb. L.J. at 1260 (2014), available at http://www.zorza.net/non-lawyer.pdf. LLLT non-lawyer regulatory reform Allied Professiona ...

Article: Triage- A Vital Tool to Increase Access to Justice (Boyle 2013)
In this article in Slaw, Canada's on-line legal magazine, Kari Boyle reviews some of the triage activity in Canadian Civil Justice Reform. About the author: Kari D. Boyle is the Executive Director of the Vancouver-based Mediate BC Society, which off ...

Article: Some First Thoughts On Court Simplification: The Key To Civil Access And Justice Transformation (Zorza 2013)
From the Abstract: Given the discrepancy between access to justice needs and the resources that are realistically made available, current incremental approaches are almost bound to fail. The only realistic path to providing 100% of litigants with meaningf ...

Article: No Legal Advice from Court Personnel- What Does that Mean (Greacen 1995)
This is the seminal article that explores the underlying rationale that resulted in the blanket prohibition of clerk's not being able to provide information to the public for fear that it would be advice. In the article, Greacen suggests the framewor ...