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SRLN Brief: How Many SRLs? (SRLN 2019)
National SRL Estimates from srln.org In the United States, civil legal disputes are handled in more than 15,000 courts, in a patchwork of jurisdictions among state, county, municipal authorities. Civil courts handle cases such as divorce, custody, child s ...

Report: Designing for Housing Stability: Best Practices for Court-Based and Court-Adjacent Eviction Prevention and/or Diversion Programs (Harvard Negotiation & Mediation Clinical Program and American Bar Association 2021)
Designing for Housing Stability: Best Practices for Court-Based and Court-Adjacent Eviction Prevention and/or Diversion Programs (Joint Report of the Harvard Negotiation & Mediation Clinical Program and American Bar Association 2021) The Task Force on ...

Webinar: SRLN Problem Solving Call- Remote Usability Testing and User Feedback (Mathias Burton 2020)
Mathias Burton, Director of Product Research & Design at Tyler Technologies, presented about Remote Usability Testing and User Feedback on SRLN's Problem Solving Call. View Mathias Burton's Remote Usability Testing and User Feedback on SRLN& ...

Report: Social Work Practices in California Legal Aid Organizations (OneJustice and The Legal Aid Association of California 2021)
This report seeks to illuminate one particular aspect of the legal aid landscape: the confluence of social work services and civil legal services, which can often be siloed into separate and fragmented service delivery systems. The idea of removing the bo ...

Report: Providing Legal Services Remotely: A Guide to Available Technologies and Best Practices (DLA Piper, Legal Empowerment Network, New Perimeter, and Open Society Justice Initiative 2021)
The COVID-19 pandemic has forced us all to confront the reality that providing legal services remotely is not only necessary to meet the needs of clients, but it is also in the best interest of public health and reducing the risk of infection. Meeting wit ...

Resource: Guiding Principles for Post-Pandemic Court Technology (CCJ/COSCA 2020)
The Conference of Chief Justices (CCJ) and Conference of State Court Administrators (COSCA) published these Guiding Principles for Post-Pandemic Court Technology on July 16, 2020 with the goal to better guide state courts as they moved services to remote ...

Report: Mismatched and Mistaken: How the Use of an Inaccurate Private Database Results in SSI Recipients Unjustly Losing Benefits (Mancini, Lang, and Wu 2021)
In the fiscal year 2018, the Social Security Administration (SSA) began using a data set from LexisNexis (Lexis) called Accurint for Government on a widespread basis to determine whether recipients of needs-based government assistance had unreported real ...

Report: Better_______: Strategies for User-Informed Legal Design (Michigan Advocacy Program and Graphic Advocacy Project 2021)
In 2019, the Michigan Advocacy Program (MAP) received a Technology Initiative Grant (TIG) from the Legal Services Corporation (LSC) to bring UX design and usability testing training to the justice community. After having struggled with these topics in the ...

Report: Digital Justice: HMCTS Data Strategy and Delivering Access to Justice Report and Recommendations (Byrom 2019)
This report was based on research conducted by Dr. Byrom during a three-month secondment to HM Courts and Tribunals Service (HMCTS) in early 2019, at the invitation of HMCTS chief executive Susan Acland-Hood. As a public guarantee of Dr Byrom’s independen ...

Article: Achieving Meaningful Partnerships with Nonprofit Organizations: A View from the Field (Mendel 2013)
This article addresses a topic of vital importance to the nonprofit sector: the dominant preference of institutional funders for visible partnerships and the reality that most of these are shallow relationships entered into by their participants to obtain ...