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Tool: CA Self-Help Centers' Self-Assessment Tool for Quality Programs (CA Courts 2018)
The California Self-Help Centers’ Self-Assessment Tool for Quality Programs was developed as a strategic and tactical planning template to promote quality Self-Help Center Programs across California. The tool is designed to connect a wide range of initiat ...

Survey: Directory of Court Self-Help Programs (SRLN 2006)
This is the first national directory of self-help centers- court based offices in which litigants can obtain information that helps them with their court cases. This was a project of SRLN when it was hosted with the National Center for State Courts, Self- ...

Survey: The State of State Courts: NCSC Public Opinion Surveys (NCSC 2014-2020)
Since 2014, the National Center for State Courts has commissioned the State of the State Courts in a (Post) Pandemic World survey to assess public trust and confidence in the courts. The 2020 survey focused on the willingness of registered voters to appea ...

News: Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (Texas & California 2016)
What are we learning about self-represented litigants who e-file? Who are they? Where are they? What cases do they file? How do the tools work for them? Using identical survey instruments, the Superior Court in Orange County and the Texas Office of Court ...

Report: Civil Non-Family Cases Filed in the Supreme Court of BC Research, Results and Lessons Learned (Canadian Forum on Civil Justice 2015)
The is the Final Report of the Canadian Forum on Civil Justice 's (CFCJ's) Attrition Study entitled Civil Non-Family Cases Filed in the Supreme Court of BC Research, Results and Lessons Learned. This study, which is a part of the CFCJ's lar ...

Tool: Tools for Evaluation of Court-Based Self-Help Centers (California CFCC 2015)
The Equal Access Unit of the California Judicial Branch Center for Families, Children & the Courts, provides materials for courts, court-based self-help programs, and other nonprofit providers of legal self-help services. The Unit provides the followi ...

Evaluation: Report on Programs to Assist Self Represented Litigants of the Baltimore City Circuit Court of the State of Maryland- Final Report (Baltimore City Circuit Court 2004)
An evaluation of the programs to assist self-represented litigants in the Circuit Court of Baltimore City, Maryland. The Report was prepared as part of the Trial Court Research and Improvement Consortium Pro Se Assessment Project and uses an Executive Ass ...

Tool: Trial Court Research and Improvement Consortium (TCRIC): Self-Help Program Assessment Tool (John Greacen 2005)
Program Assessment This program assessment tool (“tool”) is designed to produce a “snap–shot” assessment of a court’s services to self-represented litigants, including but not limited to a specific program designed to provide information to them (“program ...

Survey: SRLN Tiers of Service Survey Tool (SRLN 2015)
The SRLN Tiers Survey was developed for states to conduct a quick tiered inventory of their court based self-help services. Tier 1 services are asynchronous (one-way), Tier 2 services are synchronous (two-way), and Tier 3 services integrate multiple provi ...

Report: National Self‐Represented Litigants Project: Identifying and Meeting the Needs of Self-Represented Litigants (Julie Macfarlane 2013)
The following is the National Self‐Represented Litigants Project: Identifying and Meeting the Needs of Self-Represented Litigants Final Report Executive Summary – EXECUTIVE SUMMARY Part 1: The study 1. Methodology The goal of this qualitative study w ...