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![Report: Listen > Learn > Lead: A Guide to Improving Court Services through User-Centered Design (IAALS 2019) Report: Listen > Learn > Lead: A Guide to Improving Court Services through User-Centered Design (IAALS 2019)](https://www.srln.org/sites/default/files/styles/listing_image/public/images/IAALS%20Logo.jpg?itok=sr6bLbBF)
Report: Listen > Learn > Lead: A Guide to Improving Court Services through User-Centered Design (IAALS 2019)
This report was published as part of IAALS's Court Compass project and provides a guide to leveraging design sprints to engage court users. The following is an excerpt from the report: "IAALS, the Institute for the Advancement of the American Le ...
![Report: Voices in the Civil Justice System: Learning from Self-Represented Litigants and Their Trusted Intermediaries (Alteneder & Gonzalez 2020) Report: Voices in the Civil Justice System: Learning from Self-Represented Litigants and Their Trusted Intermediaries (Alteneder & Gonzalez 2020)](https://www.srln.org/sites/default/files/styles/listing_image/public/images/Florida%20ATJ%20Commission%20Logo.png?itok=yCusTbh5)
Report: Voices in the Civil Justice System: Learning from Self-Represented Litigants and Their Trusted Intermediaries (Alteneder & Gonzalez 2020)
Executive Summary It is estimated that more than 30 million people are self-represented litigants (SRLs) in America's civil courts annually. Depending on case type or location, the Florida courts regularly manage civil dockets that are comprised almo ...
![Resource: Law + Design Workbook (Hagen 2017) Resource: Law + Design Workbook (Hagen 2017)](https://www.srln.org/sites/default/files/styles/listing_image/public/images/Legal%20Design%20Lab%20Logo.png?itok=d0toryc8)
Resource: Law + Design Workbook (Hagen 2017)
The Legal Design Lab's Law + Design Workbook is a guide for running a legal design cycle. Published by Margaret Hagen, the workbook is distributed under the Creative Commons License that requires attribution, that you don’t commercialize this, and th ...
![Report: Cases Without Counsel: Experiences of Self-Representation in U.S. Family Court (IAALS 2016) Report: Cases Without Counsel: Experiences of Self-Representation in U.S. Family Court (IAALS 2016)](https://www.srln.org/sites/default/files/styles/listing_image/public/images/IAALS%20Logo_0.jpg?itok=NNopKrI-)
Report: Cases Without Counsel: Experiences of Self-Representation in U.S. Family Court (IAALS 2016)
The following excerpt introduces the report: Cases Without Counsel: Experiences of Self-Representation in U.S. Family Court (“Cases Without Counsel” or “CWC”) is a qualitative empirical research study exploring the issue of self-representation in the Unit ...
![Resource: SRLN Legal Design Bibliography (SRLN 2020) Resource: SRLN Legal Design Bibliography (SRLN 2020)](https://www.srln.org/sites/default/files/styles/listing_image/public/images/SRLN%20Logo_106.png?itok=sJ3z2fz8)
Resource: SRLN Legal Design Bibliography (SRLN 2020)
The attached bibliography provides a comprehensive, but not exhaustive, list of resourcs and materials related to legal design research, thought leadership, and case studies demonstrating it's potential to improve access to justice. For more inform ...
![Webinar: SRLN Problem Solving Call - Remote Usability Testing and User Feedback (Mathias Burton 2020) Webinar: SRLN Problem Solving Call - Remote Usability Testing and User Feedback (Mathias Burton 2020)](https://www.srln.org/sites/default/files/styles/listing_image/public/images/SRLN%20Logo_105.png?itok=4tUxAcmB)
Webinar: SRLN Problem Solving Call- Remote Usability Testing and User Feedback (Mathias Burton 2020)
Mathias Burton, Director of Product Research & Design at Tyler Technologies, presented about Remote Usability Testing and User Feedback on SRLN's Problem Solving Call. View Mathias Burton's Remote Usability Testing and User Feedback on SRLN& ...