The Equal Access Unit of the California Judicial Branch Center for Families, Children & the Courts, provides materials for courts, court-based self-help programs, and other nonprofit providers of legal self-help services. The Unit provides the followi ...

This publication, from the National Association for Court Management (NACM), encourages the reader to this how the court environment- from the building, to the people, to the technology and resources- can be responsive to the needs and comfort of the publ ...

In this classic, Richard Zorza offers an early glimpse of how to design a court for self-represented litigants.   Recommended Citation: Richard Zorza, The Self-Help Friendly Court: Designed from the Ground Upto Work for People Without Lawyers, The Nat ...

This Report is a useful example for jurisdictions thinking about how to build analysis and support as they develop self-help services. From the table of contents: The Work Group on Self-Representation in the Maryland Courts................................ ...

The Office of Child Support Enforcement (OCSE) has developed a strong collaboration with the Department of Justice’s (DOJ) Access to Justice Initiative. The Access to Justice Initiative was established to improve access to justice in the criminal and civi ...

The SRLN Tiers Survey was developed for states to conduct a quick tiered inventory of their court based self-help services. Tier 1 services are asynchronous (one-way), Tier 2 services are synchronous (two-way), and Tier 3 services integrate multiple provi ...

This report was published as part of IAALS's Court Compass project and provides a guide to leveraging design sprints to engage court users. The following is an excerpt from the report: "IAALS, the Institute for the Advancement of the American Le ...

Beginning in 2005, the New York State courts began developing Document Assembly Programs for use in its Help Centers using A2J Author for the front-end, HotDocs software for the back-end, and LawHelp Interactive server to host the programs. By 2009, this ...

Since 2007, Bet Tzedek Legal Services  has been running a self-help conservatorship clinic in partnership with the Los Angeles Superior Court. Originally designed to serve 150 self-represented litigants per year, the program served more than 1,400 self-re ...

This article presents the results from the first quantitative readability study of plain language court forms in the United States. Sixty citizens on a jury panel were selected to respond to brief questionnaires that tested relative comprehension of plain ...