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Paper: A Case for Court Governance Principles (Becker and Durham 2010)
State courts have had ample reasons for questioning the continued viability of traditional approaches to organizing their work and to providing leadership. This paper proposed a set of principles for governing state court systems that was intended to prov ...

Article: Achieving Meaningful Partnerships with Nonprofit Organizations: A View from the Field (Mendel 2013)
This article addresses a topic of vital importance to the nonprofit sector: the dominant preference of institutional funders for visible partnerships and the reality that most of these are shallow relationships entered into by their participants to obtain ...

Online Course: Creating Pathways to Civil Legal Justice (WebJunction 2021)
Barriers to civil legal justice disproportionately affect low-income people in the US, creating the justice gap—the divide between the civil legal needs of low-income people and access to the resources to meet those needs. Public libraries are well-positi ...

Article: Faster, Cheaper & As Satisfying: An Evaluation of Alaska’s Early Resolution Triage Program (Marz 2016)
The Alaska Court System, in partnership with the Alaska Pro Bono Program, created the Early Resolution Program (ERP) to address many issues with which courts across the country are grappling: how to efficiently and effectively manage divorce and custody c ...

Article: Access to Justice: The Emerging Consensus and Some Questions and Implications (Zorza 2011)
In this 2011 article, Richard Zorza writes that there is a broad emerging general operational consensus within the relevant legal community- courts, bar and legal aid- about the approaches needed for a comprehensive solution. He notes that the four key el ...

Article: Using Technology to Enhance Access to Justice (Cabral, Chavan, Clarke, Greacen, Hough, Rexer, Ribadeneyra, Zorza 2012)
This is a collection of seven article published in the Fall 2012 issue of the Harvard Journal of Law and Technology (JOLT) as part of LSC's June 2012 technology summit. These articles focus on how to best utilize particular technologies to enhance ac ...

Article: The Access To Justice “Sorting Hat” Towards A System Of Triage And Intake That Maximizes Access And Outcomes (Zorza 2012)
In this seminal article, Richard Zorza discusses the fact that we know little of the processes by which the millions of people who approach courts, legal aid intake systems, and hotlines are directed into them, or the access services they do or do not rec ...

Article: Triage Protocols for Litigant Portals: A Coordinated Strategy Between Courts and Service Providers (Clarke, Zorza, Alteneder 2013)
A project team that included representatives from the courts, the civil legal aid community and the private bar engaged in a joint process to develop standardized and coordinated triage protocols that link litigant services, courts and legal services. Thi ...

Article: Consumer Centric Design: The Key to 100% Access (Alteneder, Rexer 2015)
These authors, like many in the justice sector, believe that we are at a unique time and that through the integration of key innovations we can move towards 100% access to justice, defined by the authors as a system in which some form of effective legal a ...

Article: Cross-Pollinating Perspectives on SRLs Toward a Dialogue for Innovation in the Courts and the Administrative System (Zorza 2009)
Self-Represented Litigants and the Access to Justice Revolution in the State Courts: Cross-Pollinating Perspectives Toward a Dialogue for Innovation in the Courts and the Administrative System. Recommended Citation: Richard Zorza, Self-Represented Litig ...