In July 2021, the Conference of Chief Justices and the Conference of State Court Administrators approved Resolution 2 In Support of Remote and Virtual Hearings. They recognized that remote technology was a vital tool for courts during the COVID-19 pandemi ...

In 2019, the Michigan Advocacy Program (MAP) received a Technology Initiative Grant (TIG) from the Legal Services Corporation (LSC) to bring UX design and usability testing training to the justice community. After having struggled with these topics in the ...

State courts have had ample reasons for questioning the continued viability of traditional approaches to organizing their work and to providing leadership. This paper proposed a set of principles for governing state court systems that was intended to prov ...

This article addresses a topic of vital importance to the nonprofit sector: the dominant preference of institutional funders for visible partnerships and the reality that most of these are shallow relationships entered into by their participants to obtain ...

Barriers to civil legal justice disproportionately affect low-income people in the US, creating the justice gap—the divide between the civil legal needs of low-income people and access to the resources to meet those needs. Public libraries are well-positi ...

The Alaska Court System, in partnership with the Alaska Pro Bono Program, created the Early Resolution Program (ERP) to address many issues with which courts across the country are grappling: how to efficiently and effectively manage divorce and custody c ...

In this 2011 article, Richard Zorza writes that there is a broad emerging general operational consensus within the relevant legal community- courts, bar and legal aid- about the approaches needed for a comprehensive solution. He notes that the four key el ...

This is a collection of seven article published in the Fall 2012 issue of the Harvard Journal of Law and Technology (JOLT) as part of LSC's June 2012 technology summit. These articles focus on how to best utilize particular technologies to enhance ac ...

In this seminal article, Richard Zorza discusses the fact that we know little of the processes by which the millions of people who approach courts, legal aid intake systems, and hotlines are directed into them, or the access services they do or do not rec ...

A project team that included representatives from the courts, the civil legal aid community and the private bar engaged in a joint process to develop standardized and coordinated triage protocols that link litigant services, courts and legal services. Thi ...