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Reaching SRLs During COVID: Outreach Campaigns Leverage Social Media, Ad Spots, and Traditional Print to Ensure SRLs Know Self-Help Support Is Still Available (News 2020)
With in-person support for SRLs limited or halted due to COVID, a significant number of self-help services are continuing to serve the public even when their court might be closed. The challenge in this circumstance becomes how to tell the public that sel ...

SRLN COVID-19 Best Practice Tip: Produce Plain Language and Accessible Court Administrative Orders (News 2020)
As COVID-19 continues to impact court operations, courts must produce easy to understand and accessible translations of court administrative orders in order to ensure court processes remain inclusive of all court users. SRLs, the predominant user group in ...

SRLN COVID-19 Brief: Alaska Courts and Attorneys Keep Probate Matters Moving (News 2020)
While many states have reported difficulties in processing probate cases during the Covid-19 pandemic, Alaska has been remarkably successful in moving these cases along, and even to some extent expediting them beyond what had been happening before the cri ...

SRLN COVID-19 Best Practice Tip: Joining Existing Disaster Response Network Ensures Legal Service Integration and Resilience (News Story)
Floridians know all too well how their lives can be upended by hurricanes. This was especially true for those living in the path of Hurricane Michael, a category 5 storm, that slammed into the Florida Panhandle in October 2018. The region is served by Leg ...

SRLN COVID-19 Brief: Managing Document Notarization Requirements During COVID (News 2020)
With COVID-19 impacting the ability of litigants everywhere to have legal documents including affidavits and verifications notarized, four approaches to resolving the issue have emerged: socially distanced notarization, the elimination of notarization req ...

Racial Justice Statements from the Courts (2020)
After the killing of George Floyd and the national outpouring calling for racial justice in America, many courts issued statements. SRLN is aware of the following. If your state or local court has issued a statement, please send the hyperlink to [email protected] ...

Paper: Community Justice Help: Advancing Community-Based Access to Justice (CLEO 2020)
This discussion paper provides a framework to understand the mechanisms that cultivate reslient access to justice communities. The paper offers universal principles that support community-based justice help systems. In particular, the paper proposes an ap ...

Survey: The State of State Courts: NCSC Public Opinion Surveys (NCSC 2014-2020)
Since 2014, the National Center for State Courts has commissioned the State of the State Courts in a (Post) Pandemic World survey to assess public trust and confidence in the courts. The 2020 survey focused on the willingness of registered voters to appea ...

New: Leveraging Emergency Response Network Coordination to Meet SRLs In Need: Legal Aid Society of Hawai’i Launches Text-to-Legal Services Pilot at COVID-19 Food Distribution Sites Across County (Legal Aid Society of Hawai'i 2020)
As COVID-19 increases the need for civil legal help, the Legal Aid Society of Hawai’i took an innovative approach to meet SRLs where many are in these challenging times: food distribution sites. As a member of one of Hawai`i’s FEMA Emergency Support Funct ...

Resource: Referrals to unbundled attorneys (SRLN 2020)
Please see below the list of resources and materials related to how courts manage or inform the public about referrals to unbundled attorneys. Illinois Chicago Bar Foundation Justice Entrepreneurs Project (chicagobarfoundation.org) (JEP) is a small busi ...