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Report: Resources to Assist Self-Represented Litigants: A Fifty State Review of the State of the Art (Greacen 2011)
This report was originally commissioned by the Michigan State Bar Foundation to assist Michigan’s Solutions on Self-Help (SOS) Task Force, but modified to serve as a national resource so that it may be of value to other jurisdictions working to enhance su ...

Report: Building A Litigant Portal: Business and Technical Requirements (NCSC 2015)
With funding from State Justice Institute, Thomas Clarke of the National Center for State Courts assembled two advisory committees – one to develop the business requirements for a litigant portal, and another to examine the technical requirements necessar ...

Paper: Community Justice Help: Advancing Community-Based Access to Justice (CLEO 2020)
This discussion paper provides a framework to understand the mechanisms that cultivate reslient access to justice communities. The paper offers universal principles that support community-based justice help systems. In particular, the paper proposes an ap ...

SRLN Brief: Communications Resources (SRLN 2015)
A communications strategy, which is central to any project's success, not only charts communications with internal and external customers, but also serves as an important driver for the metrics collected to measure success. Voices for Civil Justice h ...

SRLN Brief: Canadian Access to Justice Research (SRLN 2016)
Access to justice issues have frequented academic, legal, political and mainstream debates for many years in Canada where the percentage of self-represented litigants in civil cases is also significant. Some key pieces of Canadian research to explore incl ...

Report: North Dakota Supreme Court Family Mediation Pilot Project Evaluation
In this report, the North Dakota Supreme Court evaluates its mandatory mediation pilot program for contested parenting time matters. Over the course of four years, and through this report as well as prior interim reports, it was determined that the pilot ...

SRLN Brief: Procedural Fairness / Procedural Justice (SRLN 2015)
Research has shown that when defendants and litigants perceive the court process to be fair, they are more likely to comply with court orders and follow the law in the future—regardless of whether they “win” or “lose” their case. This is called procedural ...

Report: Remote Appearances of Parties, Attorneys and Witnesses, A Review of Current Court Rules and Practices (SRLN 2017)
The Remote Appearances of Parties, Attorneys and Witnesses, A Review of Current Court Rules and Practices report is a follow up report to Serving Self-Represented Litigants Remotely – A Resource Guide. It "presents the author’s conclusions about the ...
Report: White House LAIR: Expanding Access to Justice, Strengthening Federal Programs First Annual Report (DOJ 2016)
White House LAIR released its first annual report entitled Expanding Access to Justice, Strengthening Federal Programs (opens as PDF), which is also available at https://www.justice.gov/atj/page/file/913981/download. From the executive summary: "Ci ...

Report: Delivering Cost Effective Legal Services and Information in Challenging Economic Times (New York Courts 2015)
The New York State Courts Access to Justice Program’s 2015 Report, entitled, Delivering Cost Effective Legal Services and Information in Challenging Economic Times was released January 2016 and can be found at https://www.nycourts.gov/LegacyPDFS/ip/nya2j ...