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Results 11 - 20 of 20 for Reports, Evaluations, Best Practices, Surveys, Forms

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Best Practices: Document Assembly Programs Best Practices Guide for Court System Development and Implementation Using A2J Author (New York 2017)

Beginning in 2005, the New York State courts began developing Document Assembly Programs for use in its Help Centers using A2J Author for the front-end, HotDocs software for the back-end, and LawHelp Interactive server to host the programs. By 2009, this ...

Brief: Intro to Design Thinking (SRLN 2017)

Brief: Intro to Design Thinking (SRLN 2017)

In the Access to Justice space, design thinkin g practices from the technology space are increasingly embraced to improve the way people access legal services and to improve and simplify the processes themselves. Reviewing practices around the country, we ...

Report: A Comparative Readability Study of Plain Language Court Forms (Mindlin 2012)

This article presents the results from the first quantitative readability study of plain language court forms in the United States. Sixty citizens on a jury panel were selected to respond to brief questionnaires that tested relative comprehension of plain ...

Report: Can Translation Software Help Legal Services Agencies Deliver Legal Information More Effectively in Foreign Languages and Plain English? (Hineline & Hogue 2013)

This report investigates the current and possible uses of translation tools, including fully-automated machine translation and a somewhat different translation technology, translation memory. Translation memory re-uses whole phrases that an expert has pre ...

Evaluation: Michigan Legal Help Evaluation Report (Michigan 2015)

Executive Summary The Michigan Legal Help Program (MLHP) consists of two components: an interactive statewide website and affiliated Self-Help Centers that provide legal information assistance to individuals representing themselves in simple civil legal m ...

Report: Making Self-Help Work: Bet Tzedek’s Conservatorship Clinic (Bet Tzedek 2013)

Since 2007, Bet Tzedek Legal Services  has been running a self-help conservatorship clinic in partnership with the Los Angeles Superior Court. Originally designed to serve 150 self-represented litigants per year, the program served more than 1,400 self-re ...

Report: The Gains from Clarity: A Research Report on the Effects of Plain-Language Documents (Mills & Duckworth 1996)

In this 1996 out of Australia, Gordon Mills and Mark Duckworth of Centre for Microeconomic Policy Analysis and Centre for Plain Legal Language at Sydney University found that the 1994 forms revisions in the Family Court of Australia resulted in 15% improv ...

Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (News 2016)

Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (News 2016)

What are we learning about self-represented litigants who e-file? Who are they? Where are they? What cases do they file? How do the tools work for them? Using identical survey instruments, the Superior Court in Orange County and the Texas Office of Court ...

Report: Resources to Assist Self-Represented Litigants: A Fifty State Review of the State of the Art (Greacen 2011)

Report: Resources to Assist Self-Represented Litigants: A Fifty State Review of the State of the Art (Greacen 2011)

This report was originally commissioned by the Michigan State Bar Foundation to assist Michigan’s Solutions on Self-Help (SOS) Task Force, but modified to serve as a national resource so that it may be of value to other jurisdictions working to enhance su ...

Webinar: Why Plain Language Works (Dyer 2018)

Webinar link:  Why Plain Language Works, August 2018 Webinar by Charles Dyer In this one-hour webinar prepared for the SRLN Forms and Technology Working Group,  Charles Dyer, JD, MLS, discusses the cognitive science, including neuroscience, cognitive psyc ...