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Plan: Hawaii State Judiciary Language Access Plan (Hawaii 2014)

This is the Hawaii State Judiciary Language Access Plan, which can be found at  http://www.courts.state.hi.us/docs/services/LEP.pdf. State Language Access Plans Hawaii United States Hawaii Language Access Plan 2013-2014.pdf Hawaii State Judiciary 2014 ...

Report: Guide to the Translation of Legal Materials (NCSC 2011)

Report: Guide to the Translation of Legal Materials (NCSC 2011)

Prepared by the Consortium for Language Access in the Courts, Professional Issues Committee of the National Center for State Courts, this document is designed to help courts better understand the many considerations that go into document translation. The ...

Report: Legal Services Technology Baselines (LSC 2015)

Report: Legal Services Technology Baselines (LSC 2015)

In April 2015, LSC released an updated version of its Baseline Technologies that Should Be in Place in a Legal Aid Office (aka "the Baselines"). best practices Technology United States LSCTechBaselines-2015.pdf Legal Services Corporation 2015 ...

Presentation: Legal Information and Legal Advice: The Hard Situations (Greacen 2010)

Presentation: Legal Information and Legal Advice: The Hard Situations (Greacen 2010)

Presentation on the distinction between legal information and legal advice given by John M. Greacen at the 2010 California Conference On Self-Represented Litigants April 29-30, 2010.   Clerk, Self-Help Center Staff, and Librarian Ethics Managing a Self-He ...

Report: NCSC Judicial Conduct Reporter (Gray 2014)

This issue of the Judicial Conduct Reporter includes an indepth look at how states are addressing the ethics issues posed by self-represented litigants, including a review of case law and Judicial Code of Ethics 2.2. 2.2 Judges Reports Judicial Ethics Uni ...

Report: Securing Stability: Legal Aid's Lasting Impact (The Center for Community Solutions 2019)

Report: Securing Stability: Legal Aid's Lasting Impact (The Center for Community Solutions 2019)

Legal Aid Society of Cleveland and Community Legal Aid teamed up to hire The Center for Community Solutions (CCS) to survey former clients of the two non-profit law firms. Of the 1,250 individuals from 13 counties in Northeast Ohio who responded more than ...

Resource: Language Access Planning and Technical Assistance Tool for Courts (DOJ 2014)

This language access planning and technical assistance tool for courts was created by the Department of Justice Civil Rights Division, Federal Coordination and Compliance Section (DOJ), to assist courts and court systems as they develop comprehensive lang ...

Webinar: Distinguishing Legal Information from Legal Advice (Greacen 2007)

Webinar: Distinguishing Legal Information from Legal Advice (Greacen 2007)

This webinar is geared toward the court clerk environment and includes discussions on the importance of this topic / why we should care; problems with a vague standard; standards that don't work; principles upon which to build a sound policy; ethical ...

Maryland Centralizes District and Circuit Court Self-Help While Expanding Phone and Mobile Support (News 2016)

Maryland Centralizes District and Circuit Court Self-Help While Expanding Phone and Mobile Support (News 2016)

After unifying its statewide self-help support services into a single call line and support center, the Maryland court system’s new Maryland Self-Help Center expects to at least double the number of litigants it has previously helped while also expanding ...

Pittsburgh Court Doubles the Number of Self-Represented Litigants Served In First Three Months With No-Cost Reengineering Initiative (News 2016)

Pittsburgh Court Doubles the Number of Self-Represented Litigants Served In First Three Months With No-Cost Reengineering Initiative (News 2016)

In Pittsburgh, reengineering was the key to serving Self-Represented Litigants (SRLs), resulting in the opening of the court’s  Family Division Self-Help Center  (SHC), which doubled the number of customers served while offering a more sophisticated set o ...