Civil Justice for All is the final report of the American Academy of Arts & Sciences initaitive, Making Justice Accessible: Designing Legal Services for the 21st Century. The project assessed the consequences of the justice gap, reviewed existing civi ...

Village Capital and American Family Insurance Institute for Corporate and Social Impact (AmFam Institute) prepared this report to support justice tech efforts and initiatives. From the report: In September 2020, Village Capital and the AmFam Institute con ...

Designing for Housing Stability: Best Practices for Court-Based and Court-Adjacent Eviction Prevention and/or Diversion Programs (Joint Report of the Harvard Negotiation & Mediation Clinical Program and American Bar Association 2021) The Task Force on ...

This report seeks to illuminate one particular aspect of the legal aid landscape: the confluence of social work services and civil legal services, which can often be siloed into separate and fragmented service delivery systems. The idea of removing the bo ...

This report was based on research conducted by Dr. Byrom during a three-month secondment to HM Courts and Tribunals Service (HMCTS) in early 2019, at the invitation of HMCTS chief executive Susan Acland-Hood. As a public guarantee of Dr Byrom’s independen ...

The Alaska Court System, in partnership with the Alaska Pro Bono Program, created the Early Resolution Program (ERP) to address many issues with which courts across the country are grappling: how to efficiently and effectively manage divorce and custody c ...

Many organizations have experience with business process analysis (BPA), a method to analyze a company’s processes and improve the efficiency and effectiveness of its operations. In fact, there are multiple methodologies used to accomplish the goals of BP ...

The Law Librarians’ Working Group of the Self-Represented Litigation Network surveyed law libraries in the summer of 2013 about their services, including self-help programs. The full survey results are available below, as well as maps of the various tiers ...

Using responses to an online survey, the American Bar Association’s Standing Committee on the Delivery of Legal Services issued “The Self-Help Center Census: A National Survey,” an analysis of court-based legal self-help centers across the country. Nearly ...

The Resource Guide provides options for courts and other entities interested in providing services to self-represented litigants using means that are not face-to-face, instead of, or in addition to, in-person alternatives such as walk-in services, worksho ...