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Report: Eighteen Ways Courts Should Use Technology to Better Serve Their Customers (Greacen; IAALS 2018)

Report: Eighteen Ways Courts Should Use Technology to Better Serve Their Customers (Greacen; IAALS 2018)

Published in 2018, this report provides a path forward to help courts use existing technologies to improve the user experience, particularly for those people who choose to represent themselves. Among the report’s detailed recommendations are: Ensure court ...

Resolution: The American Bar Association Remote Resolution 2020 (ABA 2020)

Resolution: The American Bar Association Remote Resolution 2020 (ABA 2020)

During the COVID-19 pandemic, courts endeavored to find ways to operate safely and ensure that essential proceedings continued. In many jurisdictions, this involved quickly setting up remote or virtual courts, using meeting technologies such as Zoom or Go ...

Resource: Guiding Principles for Post-Pandemic Court Technology (CCJ/COSCA 2020)

Resource: Guiding Principles for Post-Pandemic Court Technology (CCJ/COSCA 2020)

The Conference of Chief Justices (CCJ) and Conference of State Court Administrators (COSCA) published these Guiding Principles for Post-Pandemic Court Technology on July 16, 2020 with the goal to better guide state courts as they moved services to remote ...

Report: Mismatched and Mistaken: How the Use of an Inaccurate Private Database Results in SSI Recipients Unjustly Losing Benefits (Mancini, Lang, and Wu 2021)

Report: Mismatched and Mistaken: How the Use of an Inaccurate Private Database Results in SSI Recipients Unjustly Losing Benefits (Mancini, Lang, and Wu 2021)

In the fiscal year 2018, the Social Security Administration (SSA) began using a data set from LexisNexis (Lexis) called Accurint for Government on a widespread basis to determine whether recipients of needs-based government assistance had unreported real ...

Resolution: In Support of Remote and Virtual Hearings (CCJ/COSCA 2021)

Resolution: In Support of Remote and Virtual Hearings (CCJ/COSCA 2021)

In July 2021, the Conference of Chief Justices and the Conference of State Court Administrators approved Resolution 2 In Support of Remote and Virtual Hearings. They recognized that remote technology was a vital tool for courts during the COVID-19 pandemi ...

Resolution: In Support of Process Simplification (CCJ/COSCA 2021)

Resolution: In Support of Process Simplification (CCJ/COSCA 2021)

In July 2021, the Conference of Chief Justices and the Conference of State Court Administrators approved Resolution 3 In Support of Process Simplification. Acknowledging the rise in self-represented litigants in the 21st century, in this resolution, CCJ/C ...

Report: Better _______: Strategies for User-Informed Legal Design (Michigan Advocacy Program and Graphic Advocacy Project 2021)

Report: Better_______: Strategies for User-Informed Legal Design (Michigan Advocacy Program and Graphic Advocacy Project 2021)

In 2019, the Michigan Advocacy Program (MAP) received a Technology Initiative Grant (TIG) from the Legal Services Corporation (LSC) to bring UX design and usability testing training to the justice community. After having struggled with these topics in the ...

Paper: A Case for Court Governance Principles (Becker and Durham 2010)

Paper: A Case for Court Governance Principles (Becker and Durham 2010)

State courts have had ample reasons for questioning the continued viability of traditional approaches to organizing their work and to providing leadership. This paper proposed a set of principles for governing state court systems that was intended to prov ...

Report: Digital Justice: HMCTS Data Strategy and Delivering Access to Justice Report and Recommendations (Byrom 2019)

Report: Digital Justice: HMCTS Data Strategy and Delivering Access to Justice Report and Recommendations (Byrom 2019)

This report was based on research conducted by Dr. Byrom during a three-month secondment to HM Courts and Tribunals Service (HMCTS) in early 2019, at the invitation of HMCTS chief executive Susan Acland-Hood. As a public guarantee of Dr Byrom’s independen ...

Article: Achieving Meaningful Partnerships with Nonprofit Organizations: A View from the Field (Mendel 2013)

Article: Achieving Meaningful Partnerships with Nonprofit Organizations: A View from the Field (Mendel 2013)

This article addresses a topic of vital importance to the nonprofit sector: the dominant preference of institutional funders for visible partnerships and the reality that most of these are shallow relationships entered into by their participants to obtain ...