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Article: The Case for Court-Based Document Assembly Programs: A review of the New York State Court System’s "DIY" Forms (Klempner 2014)

Article: The Case for Court-Based Document Assembly Programs: A review of the New York State Court System’s "DIY" Forms (Klempner 2014)

In this article, Rochelle Klempner, Chief Counsel, New York State Courts Access to Justice Program, explores how document assembly systems can serve as a critical tool for access to justice for the self-represented litigant. Part I provides an overview of ...

Best Practices: Document Assembly Programs Best Practices Guide for Court System Development and Implementation Using A2J Author (New York 2017)

Best Practices: Document Assembly Programs Best Practices Guide for Court System Development and Implementation Using A2J Author (New York 2017)

Beginning in 2005, the New York State courts began developing Document Assembly Programs for use in its Help Centers using A2J Author for the front-end, HotDocs software for the back-end, and LawHelp Interactive server to host the programs. By 2009, this ...

Report: Making Self-Help Work: Bet Tzedek’s Conservatorship Clinic (Bet Tzedek 2013)

Report: Making Self-Help Work: Bet Tzedek’s Conservatorship Clinic (Bet Tzedek 2013)

Since 2007, Bet Tzedek Legal Services  has been running a self-help conservatorship clinic in partnership with the Los Angeles Superior Court. Originally designed to serve 150 self-represented litigants per year, the program served more than 1,400 self-re ...

Report: Can Translation Software Help Legal Services Agencies Deliver Legal Information More Effectively in Foreign Languages and Plain English? (Hineline & Hogue 2013)

Report: Can Translation Software Help Legal Services Agencies Deliver Legal Information More Effectively in Foreign Languages and Plain English? (Hineline & Hogue 2013)

This report investigates the current and possible uses of translation tools, including fully-automated machine translation and a somewhat different translation technology, translation memory. Translation memory re-uses whole phrases that an expert has pre ...

Report: A Comparative Readability Study of Plain Language Court Forms (Mindlin 2012)

Report: A Comparative Readability Study of Plain Language Court Forms (Mindlin 2012)

This article presents the results from the first quantitative readability study of plain language court forms in the United States. Sixty citizens on a jury panel were selected to respond to brief questionnaires that tested relative comprehension of plain ...

SRLN Brief: Plain Language Examples from the Community (SRLN 2015)

SRLN Brief: Plain Language Examples from the Community (SRLN 2015)

This page contains sample Plain Language materials which are available for download.  Sample Plain Language Materials: Plain Language Help for Victims of DV Flye (Transcend) Plain Language Help for Victims of DV Cartoo (Transcend) Plain Language Holiday S ...

Article: Focus Group: Connecting Writers of Legal Documents with Their Audience (Mindlin & McCormick 2012)

Article: Focus Group: Connecting Writers of Legal Documents with Their Audience (Mindlin & McCormick 2012)

This article is about focus groups which are a qualitative research tool that tell you if the main message and purpose of your form are understood. It also tackles who uses focus groups, data analysis, number and location of focus groups to be conducted, ...

Article: Plain Language Works for Pro Per Litigants (Mindlin & McCormick 2004)

Article: Plain Language Works for Pro Per Litigants (Mindlin & McCormick 2004)

This article discusses the benefits of using Plain Language court forms for self-represented litigants. It enumerates the readability and advanced features used in adapting Plain Language in Domestic Violence Restraining Order (DVRO) forms.   Recommended ...

Article: Plain Language Overview (Transcend 2005)

Article: Plain Language Overview (Transcend 2005)

This article talks about what constitutes the Plain Language training program, the benefits of using Plain Language, and which organizations use the Plain Language by Transcend. Transcend also publishes information on the use of Plain Language on their we ...

SRLN Brief: Intro to Design Thinking (SRLN 2017)

SRLN Brief: Intro to Design Thinking (SRLN 2017)

In the Access to Justice space, design thinkin g practices from the technology space are increasingly embraced to improve the way people access legal services and to improve and simplify the processes themselves. Reviewing practices around the country, we ...