In the National Center for State Court's (NCSC) Tiny Chat 48: User Testing, Zack Zarnow and Danielle Hirsch offer six steps to user testing. "Here is the good news: You can learn how to user test in six easy steps. User testing can improve your ...

In this Tiny Chat hosted by the National Center for State Courts (NCSC), Robby Southers, of the Franklin County Ohio Municipal Court Self-Help Resource Center, explains how his court uses social workers as navigators in its self help offerings. Watch it h ...

In this Tiny Chat hosted by the National Center for State Courts (NCSC), Danielle and Zach are getting in shape with some tips and a plan from Mary McClymont on how to start a non-lawyer navigator program. Mary offers an overview of the kinds of navigator ...

The California Commission on Access to Justice developed comprehensive risk management materials to help lawyers develop ethical unbundled or limited scope practices. The materials are designed to help lawyers document their file and ensure that they and ...

Published in the Summer 2003 edition of The Bench, a news journal of the California Judges Association, this article provides advice for judges who wish to encourage attorneys to provide limited scope representation, also called discrete task representati ...

The white paper, An Analysis of Rules That Enable Lawyers to Serve Self-Represented Litigants, was prepared by the American Bar Association’s Standing Committee on the Delivery of Legal Services. The purpose of the paper is to provide policy makers with i ...

The states vary tremendously on how they may have integrated unbundling into their service delivery systems. Unbundling is a critical link to devloping a local ecosystem that supports 100% access to justice, and therefore should be a priority area for dev ...

Collection of single page briefing papers prepared by the SRLN in 2007 to help interested parties make the "case for" key innovations. The following topics are covered:  • The Case for Self-Help Programs • The Case for Court-Based Forms and Inst ...

The Expanding Your Practice Using Limited Scope Representation webinar is available in an on-demand format on the Practising Law Institute's Program's (PLI) page. This program sponsored by PLI, featuring M. Sue Talia, provides an introduction to ...

This paper provides a case study based on the experience in Contra Costa County, California, as well as other jurisdictions. The purpose of this article is to create a roadmap of the essential and nonessential but desirable components of a successful limi ...