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SRLN Brief: Evolution of Court Staffing for SRLs (2019)
Over the last fifteen years, leaders from the courts, legal aid programs, private bar associations, and allied professionals have actively pursued innovations to reimagine and redesign the civil legal system so that access to justice is a reality for the ...

Webinar: Website Content Tips (Bay Area Legal Services 2018)
This 2018 Webinar, supported by a Technology Initiative Grant from the Legal Services Corporation to Bay Area Legal Services, Inc., will focus on creating effective legal self-help content using plain language, SEO, and social media strategies. For more i ...

Legal Information v. Legal Advice: Court System Manuals
The SRLN Administrative Office of the Courts working group collected resources from court systems throughout the country that are used to provide guidance to court personnel about how they should assist the public. Here is a selection of Court System Man ...

SRLN Brief: Tools for Mobile Engagement with Customers, Clients, Colleagues and Partners* (SRLN 2015)
Speaking Mobile or VOIP through Skype.com, ooVoo.com, Google Hangouts, Facetime or other. Remember toll-free numbers are only useful for those with landlines. Also note that many mobile phones are 3-way calling enabled and that VOIP systems will allow for ...

News: Federal Funding Streams That Could Support Expanded Self-Help Services and Bolster Court COVID-19 Responses (SRLN 2020)
With COVID-19 leaving many courts in need of funds to ensure Self-Represented Litigant (SRL) and self-help services are remotely accessible, SRLN consulted with Karen Lash, from the Justice in Government Project at American University, to generate this me ...

Survey: SRLN Tiers of Service Survey Tool (SRLN 2015)
The SRLN Tiers Survey was developed for states to conduct a quick tiered inventory of their court based self-help services. Tier 1 services are asynchronous (one-way), Tier 2 services are synchronous (two-way), and Tier 3 services integrate multiple provi ...

Resource: SRLN Legal Design Bibliography (SRLN 2020)
The attached bibliography provides a comprehensive, but not exhaustive, list of resourcs and materials related to legal design research, thought leadership, and case studies demonstrating it's potential to improve access to justice. For more inform ...

Maps from the States
Below are examples of our GIS and mapping work including online Story Maps, interactive mapping applications, and static maps from a select number of states. For a national picture down to the county level, please see America's Civil Courts: Whom Do ...

Project: How Civil Legal Help Is Vital to Recovery from Hurricane Florence (North and South Carolina & SRLN 2018)
Hurricane Florence hit North and South Carolina on Sept. 14, 2018, bringing high winds and flooding and devasting damage. Civil legal aid organizations needed to quickly identify and reach out to the most impacted individuals to provide valuable services ...

Resource: Recommended reading for Mindfulness and Justice (SRLN 2020)
Below is a list of resources about mindfulness and discourse related to it's impact on justice– Todd Kashdan, Curious?: Discover the Missing Ingredient to a Fulfilling Life, HarperCollins Publishers (2010) Pamela Casey, Kevine Burke, Steve Leben, Min ...