This report was prepared in partnershup with the Mass. Trial Court to inform the development of a virtual self-help center to supplement the work done by its court service centers. This report will be valuable to any jurisdiction working to better serve S ...

The Illinois Supreme Court Commission on Access to Justice has started using the SRLN demographics maps for presentations to circuit clerks, circuit court judges, civil legal aid and pro bono practitioners. “The maps helped provide context for why access ...

Drawing upon a wide range of  Best Practices, approaches, tools and materials developed by the SRLN, this resource is designed to help courts identify and implement potential improvements in access and efficiency in as cost effective a manner as possible. ...

In the Access to Justice space, design thinkin g practices from the technology space are increasingly embraced to improve the way people access legal services and to improve and simplify the processes themselves. Reviewing practices around the country, we ...

This Report is a useful example for jurisdictions thinking about how to build analysis and support as they develop self-help services. From the table of contents: The Work Group on Self-Representation in the Maryland Courts................................ ...

In 1997, California introduced its Family Law Facilitator Program to guide unrepresented family litigants through the judicial process. The authors, all active facilitators, discuss the program’s development, including some of the hurdles it has overcome. ...

From the introduction: Maryland courts recognize the increasing participation of self-represented litigants, particularly in family law matters. Although some litigants decline the opportunity to retain qualified counsel, the overwhelming majority of self ...

This Tour Guide is provided to allow either court employees or outside observers to look at a courthouse and court processes from the point of view of a self-represented litigant. The Tour Guide can be used by judges or court staff, by volunteers, or by o ...

The New York State Courts Access to Justice Program’s 2015 Report, entitled, Delivering Cost Effective Legal Services and Information in Challenging Economic Times was released January 2016 and can be found at  http://www.nycourts.gov/ip/nya2j/pdfs/NYA2J_ ...

This report provides a survey of the national landscape of nonlawyer navigator programs in state courts assisting self-represented litigants. It includes an analysis of 23 programs in 15 states and the District of Columbia. It is based on extensive outrea ...