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Report: Securing Stability: Legal Aid's Lasting Impact (The Center for Community Solutions 2019)
Legal Aid Society of Cleveland and Community Legal Aid teamed up to hire The Center for Community Solutions (CCS) to survey former clients of the two non-profit law firms. Of the 1,250 individuals from 13 counties in Northeast Ohio who responded more than ...

Report: Turning on the Lights: How the Massachusetts Trial Court Could Deploy a Virtual Court Service Center to Assist Self-Represented Litigants (MA Appleseed 2019)
This report was prepared in partnershup with the Mass. Trial Court to inform the development of a virtual self-help center to supplement the work done by its court service centers. This report will be valuable to any jurisdiction working to better serve S ...

Illinois Supreme Court Commission on Access to Justice Uses SRLN Maps for Statewide Strategic Planning (News 2017)
The Illinois Supreme Court Commission on Access to Justice has started using the SRLN demographics maps for presentations to circuit clerks, circuit court judges, civil legal aid and pro bono practitioners. “The maps helped provide context for why access ...

Toolkit: Self-Diagnostic Protocols & Solutions for Affordable Access to Justice Innovations (SRLN 2010)
Drawing upon a wide range of Best Practices, approaches, tools and materials developed by the SRLN, this resource is designed to help courts identify and implement potential improvements in access and efficiency in as cost effective a manner as possible. ...

Resource: Equal Access Unit of the California Center for Families, Children & the Courts (California 2015)
The Equal Access Unit of the Center for Families, Children & the Courts has materials available for courts, court-based self-help programs, and other nonprofit providers of legal self-help services. The materials include sample instructional handou ...

Brief: Intro to Design Thinking (SRLN 2017)
In the Access to Justice space, design thinkin g practices from the technology space are increasingly embraced to improve the way people access legal services and to improve and simplify the processes themselves. Reviewing practices around the country, we ...

National Association for Court Management 2020 Midyear Conference
The National Association for Court Management (NACM) is committed to providing innovative, engaging and emerging trends at its Midyear and Annual Conferences, typically held in February and July, respectively. Tuesday, February 11, 2020- 9:00am to Thursda ...
Report: Clearing a Path to Justice (MD Working Group on Self-Representation 2007)
This Report is a useful example for jurisdictions thinking about how to build analysis and support as they develop self-help services. From the table of contents: The Work Group on Self-Representation in the Maryland Courts................................ ...
Article: California’s Family Law Facilitator Program: A New Paradigm for the Courts (Harrison, Chase, Surh 2000)
In 1997, California introduced its Family Law Facilitator Program to guide unrepresented family litigants through the judicial process. The authors, all active facilitators, discuss the program’s development, including some of the hurdles it has overcome. ...
Best Practices: Best Practices for Programs to Assist Self-Represented Litigants in Family Law Matters (Maryland 2005)
From the introduction: Maryland courts recognize the increasing participation of self-represented litigants, particularly in family law matters. Although some litigants decline the opportunity to retain qualified counsel, the overwhelming majority of self ...