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Weblinks: National Center for State Courts Triage Page (NCSC 2015)

Weblinks: National Center for State Courts Triage Page (NCSC 2015)

The National Center for State Courts(NCSC) provides numerous resources for court personnel who contemplate triage through the lens of case management, which is a critical step towards simplification, use their search feature for "triage". Many o ...

Report: Business Process Analysis in Legal Aid: How Florida Rural Legal Services Partnered with Toyota to Improve Its Client Intake and Customer Service (Legal Services Corporation 2021)

Report: Business Process Analysis in Legal Aid: How Florida Rural Legal Services Partnered with Toyota to Improve Its Client Intake and Customer Service (Legal Services Corporation 2021)

Many organizations have experience with business process analysis (BPA), a method to analyze a company’s processes and improve the efficiency and effectiveness of its operations. In fact, there are multiple methodologies used to accomplish the goals of BP ...

Case: Turner v. Rogers (U.S. Supreme Court 2011)

Case: Turner v. Rogers (U.S. Supreme Court 2011)

This case begins to define a trial court's constitutional obligations to self-represented litigants. Much has been written about this case, some of which is included on srln.org. Please use the search feature to find additional resources. This case a ...

Note: Sixth Amendment Challenge to Courthouse Dress Codes (Harvard Law Review 2018)

Note: Sixth Amendment Challenge to Courthouse Dress Codes (Harvard Law Review 2018)

Courthouses with dress codes require the public to conform to particular standards of attire in order to enter. They may be specific — for example, refusing entry to people wearing shorts, tank tops, hats, or clothing with writing or logos — or general — ...

News: Leveraging Emergency Response Network Coordination to Meet SRLs In Need: Legal Aid Society of Hawai’i Launches Text-to-Legal Services Pilot at COVID-19 Food Distribution Sites Across County (Legal Aid Society of Hawai'i 2020)

News: Leveraging Emergency Response Network Coordination to Meet SRLs In Need: Legal Aid Society of Hawai’i Launches Text-to-Legal Services Pilot at COVID-19 Food Distribution Sites Across County (Legal Aid Society of Hawai'i 2020)

As COVID-19 increases the need for civil legal help, the Legal Aid Society of Hawai’i took an innovative approach to meet SRLs where many are in these challenging times: food distribution sites. As a member of one of Hawai`i’s FEMA Emergency Support Funct ...

News: Self-Help Innovations in Maryland (News 2021)

News: Self-Help Innovations in Maryland (News 2021)

The Maryland Court Help Center 2021 Provider Conference offered a glimpse into some of the cutting edge innovations in self-help in the COVID era. 1   Court Help Center Knowledge Base Maryland Court Help Providers have access to the Court Help Center Know ...

Resource: SRLN Working Group Webinar (September 2021)

Resource: SRLN Working Group Webinar (September 2021)

In our September 2021 session, we introduced  two new co-chairs, Robby Southers and Stacey Weiler, who have joined Mary McClymont to lead our group.  Mary Ferwerda, Executive Director of the Milwaukee Justice Center, highlighted the court navigator progra ...