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![Pittsburgh Court Doubles the Number of Self-Represented Litigants Served In First Three Months With No-Cost Reengineering Initiative (News 2016) Pittsburgh Court Doubles the Number of Self-Represented Litigants Served In First Three Months With No-Cost Reengineering Initiative (News 2016)](https://www.srln.org/sites/default/files/styles/listing_image/public/images/pit_Workshop-room.jpg?itok=u-eGd807)
Pittsburgh Court Doubles the Number of Self-Represented Litigants Served In First Three Months With No-Cost Reengineering Initiative (News 2016)
In Pittsburgh, reengineering was the key to serving Self-Represented Litigants (SRLs), resulting in the opening of the court’s Family Division Self-Help Center (SHC), which doubled the number of customers served while offering a more sophisticated set o ...
![Survey: SRLN Tiers of Service Survey Tool (SRLN 2015) Survey: SRLN Tiers of Service Survey Tool (SRLN 2015)](https://www.srln.org/sites/default/files/styles/listing_image/public/images/SRLN%20Logo_95.png?itok=AyzoE2dm)
Survey: SRLN Tiers of Service Survey Tool (SRLN 2015)
The SRLN Tiers Survey was developed for states to conduct a quick tiered inventory of their court based self-help services. Tier 1 services are asynchronous (one-way), Tier 2 services are synchronous (two-way), and Tier 3 services integrate multiple provi ...
![News: Self-Help Innovations in Maryland (News 2021) News: Self-Help Innovations in Maryland (News 2021)](https://www.srln.org/sites/default/files/styles/listing_image/public/images/Maryland%20Judiciary%20Court%20Help%20Logo%20%282021%29.png?itok=DTENFKSZ)
News: Self-Help Innovations in Maryland (News 2021)
The Maryland Court Help Center 2021 Provider Conference offered a glimpse into some of the cutting edge innovations in self-help in the COVID era. 1 Court Help Center Knowledge Base Maryland Court Help Providers have access to the Court Help Center Know ...
News: Tale of Two No-Cost Re-Engineering Projects that Launched Self-Help Centers (SRLN 2015)
Both the Bronx Family Court and the Pittsburgh Court were able to significantly increase quality, speed, and capacity by re-engineering procedures, re-arranging physical layout, some paint, and new benches. See Pittsburgh Court Doubles the Number of Self- ...