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Maryland Centralizes District and Circuit Court Self-Help While Expanding Phone and Mobile Support (News 2016)
After unifying its statewide self-help support services into a single call line and support center, the Maryland court system’s new Maryland Self-Help Center expects to at least double the number of litigants it has previously helped while also expanding ...
Report: White House LAIR: Civil Legal Aid Research Workshop Report (DOJ 2016)
From the Executive Summary: On May 20 – 21, 2015, the U.S. Department of Justice’s Office for Access to Justice (ATJ) and National Institute of Justice (NIJ), in collaboration with the National Science Foundation (NSF), hosted a Civil Legal Aid Research W ...
Report: White House LAIR: Expanding Access to Justice, Strengthening Federal Programs First Annual Report (DOJ 2016)
White House LAIR released its first annual report entitled Expanding Access to Justice, Strengthening Federal Programs (opens as PDF), which is also available at https://www.justice.gov/atj/page/file/913981/download. From the executive summary: "Ci ...
SRLN Brief: Examples of Legal Aid On-Line Intake and Triage Projects (SRLN 2016)
Over the years, legal aid programs developed complex intake protocols and decision trees to help manage their crushing caseload. Initially, these screening tools were simply paper documents that intake staff could use. Then, as telephone hotlines develope ...
News: Child Support Federal Grant Matchmaking Expands Access to Justice by Promoting Strategic Collaborations (OCSE 2016)
The Office of Child Support Enforcement (OCSE) continues to be a driving force in ATJ through a variety of funding strategies that support innovations benefiting self-represented litigants (SRLs) including: IV-D reimbursements Formula Access and Visitatio ...
Article: Faster, Cheaper & As Satisfying: An Evaluation of Alaska’s Early Resolution Triage Program (Marz 2016)
The Alaska Court System, in partnership with the Alaska Pro Bono Program, created the Early Resolution Program (ERP) to address many issues with which courts across the country are grappling: how to efficiently and effectively manage divorce and custody c ...
Resource: Resource Guide on Serving Self-Represented Litigants Remotely (SRLN 2016)
The Resource Guide provides options for courts and other entities interested in providing services to self-represented litigants using means that are not face-to-face, instead of, or in addition to, in-person alternatives such as walk-in services, worksho ...