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Article: The Access To Justice “Sorting Hat” Towards A System Of Triage And Intake That Maximizes Access And Outcomes (Zorza 2012)
In this seminal article, Richard Zorza discusses the fact that we know little of the processes by which the millions of people who approach courts, legal aid intake systems, and hotlines are directed into them, or the access services they do or do not rec ...
Article: Triage- A Vital Tool to Increase Access to Justice (Boyle 2013)
In this article in Slaw, Canada's on-line legal magazine, Kari Boyle reviews some of the triage activity in Canadian Civil Justice Reform. About the author: Kari D. Boyle is the Executive Director of the Vancouver-based Mediate BC Society, which off ...
Article: Turner v. Rogers- Improving Due Process for the Self-Represented (Zorza 2012)
Article by Richard Zorza on the U.S. Supreme Court’s decision in Turner v. Rogers (2011) and how courts should see this decision as an opportunity to improve their services and programs for self-represented litigants. Recommended Citation: Richard Zorza, ...
SRLN Brief: Intro to Design Thinking (SRLN 2017)
In the Access to Justice space, design thinkin g practices from the technology space are increasingly embraced to improve the way people access legal services and to improve and simplify the processes themselves. Reviewing practices around the country, we ...