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![News: VA Legal Aid Society's New Online Triage System Dramatically Realigns Staff Resources to Increase Service to Eligible Clients (VA Legal Aid 2016) News: VA Legal Aid Society's New Online Triage System Dramatically Realigns Staff Resources to Increase Service to Eligible Clients (VA Legal Aid 2016)](https://www.srln.org/sites/default/files/styles/listing_image/public/images/1.jpg?itok=A-jA_LQy)
News: VA Legal Aid Society's New Online Triage System Dramatically Realigns Staff Resources to Increase Service to Eligible Clients (VA Legal Aid 2016)
With a new online eligibility tool (neotalogic.com) built in Neota Logic, Virginia Legal Aid Society (VLAS), which typically handles 14,000 calls a year on its hotline, successfully diverted 1,800 ineligible intakes in the first eight months of the tool ...