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- (-) Remove Linking a Self-Help Center to Other Services filter Linking a Self-Help Center to Other Services
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![Report: Turning on the Lights: How the Massachusetts Trial Court Could Deploy a Virtual Court Service Center to Assist Self-Represented Litigants (MA Appleseed 2019) Report: Turning on the Lights: How the Massachusetts Trial Court Could Deploy a Virtual Court Service Center to Assist Self-Represented Litigants (MA Appleseed 2019)](https://www.srln.org/sites/default/files/styles/listing_image/public/images/resized%20ma%20appleseed.png?itok=pGTWM2d7)
Report: Turning on the Lights: How the Massachusetts Trial Court Could Deploy a Virtual Court Service Center to Assist Self-Represented Litigants (MA Appleseed 2019)
This report was prepared in partnershup with the Mass. Trial Court to inform the development of a virtual self-help center to supplement the work done by its court service centers. This report will be valuable to any jurisdiction working to better serve S ...
![Maryland Centralizes District and Circuit Court Self-Help While Expanding Phone and Mobile Support (News 2016) Maryland Centralizes District and Circuit Court Self-Help While Expanding Phone and Mobile Support (News 2016)](https://www.srln.org/sites/default/files/styles/listing_image/public/images/Screen%20Shot%202016-01-08%20at%2010.14.34%20AM.png?itok=q5dq_gOa)
Maryland Centralizes District and Circuit Court Self-Help While Expanding Phone and Mobile Support (News 2016)
After unifying its statewide self-help support services into a single call line and support center, the Maryland court system’s new Maryland Self-Help Center expects to at least double the number of litigants it has previously helped while also expanding ...
![Pittsburgh Court Doubles the Number of Self-Represented Litigants Served In First Three Months With No-Cost Reengineering Initiative (News 2016) Pittsburgh Court Doubles the Number of Self-Represented Litigants Served In First Three Months With No-Cost Reengineering Initiative (News 2016)](https://www.srln.org/sites/default/files/styles/listing_image/public/images/pit_Workshop-room.jpg?itok=u-eGd807)
Pittsburgh Court Doubles the Number of Self-Represented Litigants Served In First Three Months With No-Cost Reengineering Initiative (News 2016)
In Pittsburgh, reengineering was the key to serving Self-Represented Litigants (SRLs), resulting in the opening of the court’s Family Division Self-Help Center (SHC), which doubled the number of customers served while offering a more sophisticated set o ...
![Tool: CA Self-Help Centers' Self-Assessment Tool for Quality Programs (CA Courts 2018) Tool: CA Self-Help Centers' Self-Assessment Tool for Quality Programs (CA Courts 2018)](https://www.srln.org/sites/default/files/styles/listing_image/public/images/2014_JCC_Operations_CFCC_Small_0_1.png?itok=Qr-TgYuB)
Tool: CA Self-Help Centers' Self-Assessment Tool for Quality Programs (CA Courts 2018)
The California Self-Help Centers’ Self-Assessment Tool for Quality Programs was developed as a strategic and tactical planning template to promote quality Self-Help Center Programs across California. The tool is designed to connect a wide range of initiat ...
![Report: Clearing a Path to Justice (MD Working Group on Self-Representation 2007) Report: Clearing a Path to Justice (MD Working Group on Self-Representation 2007)](https://www.srln.org/sites/default/files/styles/listing_image/public/images/Maryland%20Judiciary%20Logo_2.png?itok=-uhD4bG9)
Report: Clearing a Path to Justice (MD Working Group on Self-Representation 2007)
This Report is a useful example for jurisdictions thinking about how to build analysis and support as they develop self-help services. From the table of contents: The Work Group on Self-Representation in the Maryland Courts................................ ...
News: Tale of Two No-Cost Re-Engineering Projects that Launched Self-Help Centers (SRLN 2015)
Both the Bronx Family Court and the Pittsburgh Court were able to significantly increase quality, speed, and capacity by re-engineering procedures, re-arranging physical layout, some paint, and new benches. See Pittsburgh Court Doubles the Number of Self- ...