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Report: Turning on the Lights: How the Massachusetts Trial Court Could Deploy a Virtual Court Service Center to Assist Self-Represented Litigants (MA Appleseed 2019)
This report was prepared in partnershup with the Mass. Trial Court to inform the development of a virtual self-help center to supplement the work done by its court service centers. This report will be valuable to any jurisdiction working to better serve S ...
Study: Self-Represented Litigants in Family Law Cases In Jackson County, Missouri (Cook 2007)
This study is unique because it included the self-represented in its survey. From the Abstract: This report is based on surveys that examined the attitudes and perceptions of judges, the family law bar, family court staff, and self-represented litigants r ...
Report: Delivering Cost Effective Legal Services and Information in Challenging Economic Times (New York Courts 2015)
The New York State Courts Access to Justice Program’s 2015 Report, entitled, Delivering Cost Effective Legal Services and Information in Challenging Economic Times was released January 2016 and can be found at https://www.nycourts.gov/LegacyPDFS/ip/nya2j ...
Report: Access to Justice Metrics Informed by the Voices of Marginalized Community Members: Themes, Definitions and Recommendations Arising from Community Consultations (Canadian Bar Association 2013)
The Canadian Bar Association’s Access to Justice Committee’s Building Block #1 Access to Justice Metrics sought to develop a practical definition of access to justice and to identify tangible indicators and goals to measure progress. The Committee resolve ...
Weblinks: Elkins Family Law Task Force & Implementation Task Force (Judicial Branch of California 2010, 2013)
In Elkins v. Superior Court (2007) 41 Cal.4th 1337, the California court recommended that the Judicial Council of California establish a task force to “study and propose measures to assist trial courts in achieving efficiency and fairness in marital d ...
Report: A Comparative Readability Study of Plain Language Court Forms (Mindlin 2012)
This article presents the results from the first quantitative readability study of plain language court forms in the United States. Sixty citizens on a jury panel were selected to respond to brief questionnaires that tested relative comprehension of plain ...
Report: Better_______: Strategies for User-Informed Legal Design (Michigan Advocacy Program and Graphic Advocacy Project 2021)
In 2019, the Michigan Advocacy Program (MAP) received a Technology Initiative Grant (TIG) from the Legal Services Corporation (LSC) to bring UX design and usability testing training to the justice community. After having struggled with these topics in the ...
Resource: Resource Guide on Serving Self-Represented Litigants Remotely (SRLN 2016)
The Resource Guide provides options for courts and other entities interested in providing services to self-represented litigants using means that are not face-to-face, instead of, or in addition to, in-person alternatives such as walk-in services, worksho ...