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![News: Access Track Organizer Richard Schauffler Reflects that CTC2015 Focused on Consumer Driven Solutions Shaped by Data (Court Technology Conference 2015) News: Access Track Organizer Richard Schauffler Reflects that CTC2015 Focused on Consumer Driven Solutions Shaped by Data (Court Technology Conference 2015)](https://www.srln.org/sites/default/files/styles/listing_image/public/images/ctc%20logo.png?itok=wK3lZFH8)
News: Access Track Organizer Richard Schauffler Reflects that CTC2015 Focused on Consumer Driven Solutions Shaped by Data (Court Technology Conference 2015)
Richard Schauffler, Director of Research Services at the National Center for State Courts and Co-Organizer of the Access to Justice track at the Court Technology Conference 2015 with SRLN's Katherine Alteneder, offered us a host of great reflecti ...
![News: VA Legal Aid Society's New Online Triage System Dramatically Realigns Staff Resources to Increase Service to Eligible Clients (VA Legal Aid 2016) News: VA Legal Aid Society's New Online Triage System Dramatically Realigns Staff Resources to Increase Service to Eligible Clients (VA Legal Aid 2016)](https://www.srln.org/sites/default/files/styles/listing_image/public/images/1.jpg?itok=A-jA_LQy)
News: VA Legal Aid Society's New Online Triage System Dramatically Realigns Staff Resources to Increase Service to Eligible Clients (VA Legal Aid 2016)
With a new online eligibility tool (neotalogic.com) built in Neota Logic, Virginia Legal Aid Society (VLAS), which typically handles 14,000 calls a year on its hotline, successfully diverted 1,800 ineligible intakes in the first eight months of the tool ...