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News: Gina- LA's Online Traffic Avatar Radically Changes Customer Experience (Los Angeles 2016)
Meet Gina, the online assistant that is helping tens of thousands of people at the Los Angeles Superior Court handle their traffic citations online. When visiting the traffic section of the court's website, litigants can interact with Gina to pay a t ...
Guide: Systems Grant Making Resource Guide (GEO 2016)
Guide for strategic grant making from Grant Makers for Effective Organizations (GEO). Solving today’s pressing problems requires impacting the bigger picture — the systems we live and work in. Management Assistance Group and Grantmakers for Effective Orga ...
Resource: Resource Guide on Serving Self-Represented Litigants Remotely (SRLN 2016)
The Resource Guide provides options for courts and other entities interested in providing services to self-represented litigants using means that are not face-to-face, instead of, or in addition to, in-person alternatives such as walk-in services, worksho ...