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Report: Eighteen Ways Courts Should Use Technology to Better Serve Their Customers (Greacen; IAALS 2018)
Published in 2018, this report provides a path forward to help courts use existing technologies to improve the user experience, particularly for those people who choose to represent themselves. Among the report’s detailed recommendations are: Ensure court ...
Resource: Resource Guide on Serving Self-Represented Litigants Remotely (SRLN 2016)
The Resource Guide provides options for courts and other entities interested in providing services to self-represented litigants using means that are not face-to-face, instead of, or in addition to, in-person alternatives such as walk-in services, worksho ...