Mathias Burton, Director of Product Research & Design at Tyler Technologies, presented about Remote Usability Testing and User Feedback on SRLN's Problem Solving Call. View Mathias Burton's Remote Usability Testing and User Feedback on SRLN& ...

As courts have moved to remote access due to the COVID-19 pandemic, new issues have emerged for SRLs, including but not limited to the following: Lack of tech support Lack of devices Limited data and phone minutes Spotty internet access Slow internet spee ...

The COVID-19 pandemic has forced us all to confront the reality that providing legal services remotely is not only necessary to meet the needs of clients, but it is also in the best interest of public health and reducing the risk of infection. Meeting wit ...

The Covid-19 pandemic disrupted court operations across the country, prompting judges to postpone nonessential proceedings and conduct others through video or phone. Even as courts have to reopen, many continued or tested new ways to expand the use of rem ...

Published in 2018, this report provides a path forward to help courts use existing technologies to improve the user experience, particularly for those people who choose to represent themselves. Among the report’s detailed recommendations are: Ensure court ...

During the COVID-19 pandemic, courts endeavored to find ways to operate safely and ensure that essential proceedings continued. In many jurisdictions, this involved quickly setting up remote or virtual courts, using meeting technologies such as Zoom or Go ...

The Conference of Chief Justices (CCJ) and Conference of State Court Administrators (COSCA) published these Guiding Principles for Post-Pandemic Court Technology on July 16, 2020 with the goal to better guide state courts as they moved services to remote ...

On July 1, 2021, the Florida Supreme Court appointed Workgroup on the Continuity of Court Operations and Proceedings During and After COVID-19 filed a petition to amend the Florida Rules of Civil Procedure, Florida Rules of General Practice and Judicial A ...

The Resource Guide provides options for courts and other entities interested in providing services to self-represented litigants using means that are not face-to-face, instead of, or in addition to, in-person alternatives such as walk-in services, worksho ...

The following links provide a breakdown of the availability, speed, and cost of broadband for the states listed. To find out how to have your state added, please contact [email protected]. Alaska Delaware Indiana Florida Michigan New Mexico Texas Vermont Wash ...