Document Author
Year Published
Topic
- (-) Remove Simplification filter Simplification
- (-) Remove Strategic Planning filter Strategic Planning
- (-) Remove Triage filter Triage
- 100% Access to Justice (4) Apply 100% Access to Justice filter
- Best Practices for Self-Help Centers (3) Apply Best Practices for Self-Help Centers filter
- Self-Help Centers (3) Apply Self-Help Centers filter
- Trial Court Self-Help (3) Apply Trial Court Self-Help filter
- Articles & SRLN Briefs (2) Apply Articles & SRLN Briefs filter
- ATJ Commissions (2) Apply ATJ Commissions filter
- Plain Language & LEP (2) Apply Plain Language & LEP filter
- Reports, Evaluations, Best Practices, Surveys (2) Apply Reports, Evaluations, Best Practices, Surveys filter
- Research (2) Apply Research filter
- Technology (2) Apply Technology filter
- Allied Professionals (1) Apply Allied Professionals filter
- Automated Forms & E-Filing (1) Apply Automated Forms & E-Filing filter
- Ethics Education (1) Apply Ethics Education filter
- Forms (1) Apply Forms filter
- Forms (1) Apply Forms filter
- Human Centered Design (1) Apply Human Centered Design filter
- Judicial Ethics (1) Apply Judicial Ethics filter
- Justice Tech Entrepreneurs (1) Apply Justice Tech Entrepreneurs filter
- LEP and Access (1) Apply LEP and Access filter
- Libraries (1) Apply Libraries filter
- Linking a Self-Help Center to Other Services (1) Apply Linking a Self-Help Center to Other Services filter
- Plain Language (1) Apply Plain Language filter
- Reports (1) Apply Reports filter
- Scaling in Court Systems (1) Apply Scaling in Court Systems filter
- Triage & Service Portal (1) Apply Triage & Service Portal filter
Tags
Post date
Search results
Weblinks: Efficiencies and Innovation in California (Judicial Branch of California 2015)
On its webpage entitled, Efficiencies & Innovations (courts.ca.gov), the The California judicial branch, which is widely acknowledged as a national leader in developing and implementing programs that enhance access to justice, provides information and ...
Article: The Access To Justice “Sorting Hat” Towards A System Of Triage And Intake That Maximizes Access And Outcomes (Zorza 2012)
In this seminal article, Richard Zorza discusses the fact that we know little of the processes by which the millions of people who approach courts, legal aid intake systems, and hotlines are directed into them, or the access services they do or do not rec ...
Report: Business Process Analysis in Legal Aid: How Florida Rural Legal Services Partnered with Toyota to Improve Its Client Intake and Customer Service (Legal Services Corporation 2021)
Many organizations have experience with business process analysis (BPA), a method to analyze a company’s processes and improve the efficiency and effectiveness of its operations. In fact, there are multiple methodologies used to accomplish the goals of BP ...
SRLN Brief: Intro to Design Thinking (SRLN 2017)
In the Access to Justice space, design thinkin g practices from the technology space are increasingly embraced to improve the way people access legal services and to improve and simplify the processes themselves. Reviewing practices around the country, we ...