In this 2011 article, Richard Zorza writes that there is a broad emerging general operational consensus within the relevant legal community- courts, bar and legal aid- about the approaches needed for a comprehensive solution. He notes that the four key el ...

In this seminal article, Richard Zorza discusses the fact that we know little of the processes by which the millions of people who approach courts, legal aid intake systems, and hotlines are directed into them, or the access services they do or do not rec ...

A project team that included representatives from the courts, the civil legal aid community and the private bar engaged in a joint process to develop standardized and coordinated triage protocols that link litigant services, courts and legal services. Thi ...

Article by Richard Zorza on the U.S. Supreme Court’s decision in Turner v. Rogers (2011) and how courts should see this decision as an opportunity to improve their services and programs for self-represented litigants. Recommended Citation: Richard Zorza, ...