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Maryland Centralizes District and Circuit Court Self-Help While Expanding Phone and Mobile Support (News 2016)

Maryland Centralizes District and Circuit Court Self-Help While Expanding Phone and Mobile Support (News 2016)

After unifying its statewide self-help support services into a single call line and support center, the Maryland court system’s new Maryland Self-Help Center expects to at least double the number of litigants it has previously helped while also expanding ...

News: 2015 TIG Grants Included Five Court Partnership Grants – 2016 Should Bring More As We Build a 100% Access Technology Infrastructure (LSC 2016)

News: 2015 TIG Grants Included Five Court Partnership Grants – 2016 Should Bring More As We Build a 100% Access Technology Infrastructure (LSC 2016)

LSC's 2015 TIG grants included five grants to projects being undertaken by legal aid and court partnerships, according to the  Request for Letters of Intent to Apply for 2016 Grant Funding  we should see significantly more partnership awards in 2016. ...

News: Access Track Organizer Richard Schauffler Reflects that CTC2015 Focused on Consumer Driven Solutions Shaped by Data (Court Technology Conference 2015)

News: Access Track Organizer Richard Schauffler Reflects that CTC2015 Focused on Consumer Driven Solutions Shaped by Data (Court Technology Conference 2015)

  Richard Schauffler, Director of Research Services at the National Center for State Courts and Co-Organizer of the Access to Justice track at the  Court Technology Conference 2015  with SRLN's Katherine Alteneder, offered us a host of great reflecti ...

News: Florida’s Clerk Russell On Opening a New Self Help Center (Florida 2015)

News: Florida’s Clerk Russell On Opening a New Self Help Center (Florida 2015)

When we saw  this inspiring video of Orange Country Florida Clerk of Courts Tiffany Moore Russell opening a brand new Self Help Center, we had to reach out to her. Clerk Russell has a strong dedication to helping the self-represented litigants in her coun ...

News: Alaska Court Uses Triage and Targeted Pro Bono Unbundled Legal Advice to Settle 80% of Contested Domestic Cases (Alaska State Court System 2015)

News: Alaska Court Uses Triage and Targeted Pro Bono Unbundled Legal Advice to Settle 80% of Contested Domestic Cases (Alaska State Court System 2015)

Various Supplementary Resources: Listen to a piece about ERP on NPR Learn more about the self-help services in Alaska for family law cases (opens as PDF) Early Resolution for Family Law Cases in Alaska's Courts Faster, Cheaper & As Satisfying: An ...

News: VA Legal Aid Society's New Online Triage System Dramatically Realigns Staff Resources to Increase Service to Eligible Clients (VA Legal Aid 2016)

News: VA Legal Aid Society's New Online Triage System Dramatically Realigns Staff Resources to Increase Service to Eligible Clients (VA Legal Aid 2016)

  With a new online eligibility tool (neotalogic.com) built in Neota Logic, Virginia Legal Aid Society (VLAS), which typically handles 14,000 calls a year on its hotline, successfully diverted 1,800 ineligible intakes in the first eight months of the tool ...

News: National Evaluation And Classification Framework For Non-Lawyer Projects Released (Public Welfare Foundation 2015)

News: National Evaluation And Classification Framework For Non-Lawyer Projects Released (Public Welfare Foundation 2015)

As those of us in the access to justice movement know too well, across the country thousands of people arrive at court every day both unrepresented and unsure of where to go. Many believe that solving this access crisis will require non-lawyer involvement ...

News: California Uses Video Conferencing to Extend Reach of Self-Help Center Across Three Rural Counties (California 2015)

News: California Uses Video Conferencing to Extend Reach of Self-Help Center Across Three Rural Counties (California 2015)

SHARP: Expanding Access to Justice for Rural Californians Meet SHARP (sharpcourts.org), an innovative self-help center model that’s using video conferencing to expand access to justice for self-represented litigants across California’s Butte, Glenn and Te ...

Reaching SRLs During COVID: Outreach Campaigns Leverage Social Media, Ad Spots, and Traditional Print to Ensure SRLs Know Self-Help Support Is Still Available (News 2021)

Reaching SRLs During COVID: Outreach Campaigns Leverage Social Media, Ad Spots, and Traditional Print to Ensure SRLs Know Self-Help Support Is Still Available (News 2021)

With in-person support for SRLs limited or halted due to COVID, a significant number of self-help services are continuing to serve the public even when their court might be closed. The challenge in this circumstance becomes how to tell the public that sel ...