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Survey/Report: Self-Represented Litigation in Nebraska: Survey of Judges and Clerks (Nebraska 2015)

This is a joint project of the Nebraska Supreme Court Committee on Self-Represented Litigants and Nebraska Legal Aid that surveys judges and clerks about self-representation. Strategic Planning Reports Surveys Nebraska United States Self Represented Litig ...

Report: Legal Services Technology Baselines (LSC 2015)

Report: Legal Services Technology Baselines (LSC 2015)

In April 2015, LSC released an updated version of its Baseline Technologies that Should Be in Place in a Legal Aid Office (aka "the Baselines"). best practices Technology United States LSCTechBaselines-2015.pdf Legal Services Corporation 2015 ...

Survey: Washington LawHelp User Survey (WA LawHelp 2015)

This is an example of a survey for online legal services users from Washington LawHelp in Washington State. The Washington LawHelp website provides a link to this survey on every webpage of their site-- the accessibility of the survey link increases user  ...

Report: Building A Litigant Portal: Business and Technical Requirements (NCSC 2015)

Report: Building A Litigant Portal: Business and Technical Requirements (NCSC 2015)

With funding from State Justice Institute, Thomas Clarke of the National Center for State Courts assembled two advisory committees – one to develop the business requirements for a litigant portal, and another to examine the technical requirements necessar ...

Resource: Illinois - IL JusticeCorps - Court and Legal Aid Staff Interview Summary Report (2015)

Resource: Illinois- IL JusticeCorps- Court and Legal Aid Staff Interview Summary Report (2015)

This is a court and legal aid staff interview summary report of the Illinois JusticeCorps for 2015.  The full report is attached.  Evaluations/Progress Reports Illinois United States Illinois- ILJC- Court and Legal Aid Staff Interview Summary Report.pdf I ...

Resource: Illinois - IL JusticeCorps - Program Aggregate Court Patron Evaluation (2015)

Resource: Illinois- IL JusticeCorps- Program Aggregate Court Patron Evaluation (2015)

This is a program aggregate court patron evaluation of the Illinois JusticeCorps for 2015.  The full Illinois JusticeCorps evaluation is attached.  Evaluations/Progress Reports Illinois United States Illinois- ILJC- 2015 Program Aggregate Court Patron Eva ...

SRLN Brief: LEP Language Access Resources (SRLN 2015)

SRLN Brief: LEP Language Access Resources (SRLN 2015)

Without proper language assistance, Limited English Proficient (LEP) court users are excluded from meaningful participation in the courts. Federal laws particularly applicable to language access include Title VI of the Civil Rights Act of 1964, and the Ti ...

SRLN Brief: Appellate Self-Help (SRLN 2015)

SRLN Brief: Appellate Self-Help (SRLN 2015)

Self-help resources in appellate courts, both at the state and federal level, are becoming increasingly common. While we do not have any numbers regarding the frequency of self represented litigant (SRL) appeals, we do know that there is a demand for appe ...

SRLN Brief: Communications Resources (SRLN 2015)

SRLN Brief: Communications Resources (SRLN 2015)

A communications strategy, which is central to any project's success, not only charts communications with internal and external customers, but also serves as an important driver for the metrics collected to measure success. Voices for Civil Justice h ...

Conference: ABA Conference - Client-Centric Legal Services: Getting from Here to There (Denver 2015)

Conference: ABA Conference- Client-Centric Legal Services: Getting from Here to There (Denver 2015)

This conference focused on the evolution of the legal service provision business model. It was sponsored by the ABA Legal Access Job Corps Task Force, the ABA Standing Committee on the Delivery of Legal Services, and the Institute for the Advancement of t ...