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Survey: Massachusetts LiveJustice Website User Evaluation Survey (Legal Assistance Corporation of Central Massachussets 2003)
Survey instrument designed by Legal Assistance Corporation of Central Massachussets to survey users of their online technology project, LiveJustice at www.livejustice.org. Surveys Massachusetts United States User Evaluation Survey- MA LiveJustice Website ...

Report: Turning on the Lights: How the Massachusetts Trial Court Could Deploy a Virtual Court Service Center to Assist Self-Represented Litigants (MA Appleseed 2019)
This report was prepared in partnershup with the Mass. Trial Court to inform the development of a virtual self-help center to supplement the work done by its court service centers. This report will be valuable to any jurisdiction working to better serve S ...

Report: Survey of Social Workers in Massachusetts (Rosie's Place 2015)
Rosie's Place, www.rosiesplace.org, a women's shelter in Boston, conducted a survey in 2015 of social services workers in Massachusetts and found that 1) social workers are providing a very significant amount of legal information to their client ...