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Survey: Massachusetts LiveJustice Website User Evaluation Survey (Legal Assistance Corporation of Central Massachussets 2003)
Survey instrument designed by Legal Assistance Corporation of Central Massachussets to survey users of their online technology project, LiveJustice at www.livejustice.org. Surveys Massachusetts United States User Evaluation Survey- MA LiveJustice Website ...
State Profile: Massachusetts
The Massachusetts Judicial Branch is committed to ensuring equal access to the court system for all members of the public, including self-represented litigants, those of limited or no English proficiency, and individuals with mental or physical disabiliti ...
Massachusetts Trial Court Language Access Plan (2014)
Published by Chief Justice of the Trial Court Paula M. Carey, Court Administrator Harry Spence and in cooperation with the Language Access Advisory Committee, the purpose of Massachusetts Trial Court Language Access Plan (2014) available here, is to provi ...
Presentation: Language Access and Service Centers in the Trial Court (Massachusetts 2015)
Presentation by Ericka Rickard, Access to Justice Cordinator for the Massachusetts Trial Courts, on implemenation of Massachusetts' Language Access Plan. Massachusetts Language Access and Court Service Centers in Massachusetts Trial Courts (Massachus ...

Report: Turning on the Lights: How the Massachusetts Trial Court Could Deploy a Virtual Court Service Center to Assist Self-Represented Litigants (MA Appleseed 2019)
This report was prepared in partnershup with the Mass. Trial Court to inform the development of a virtual self-help center to supplement the work done by its court service centers. This report will be valuable to any jurisdiction working to better serve S ...

Racial Justice Statements from the Courts (2020)
After the killing of George Floyd and the national outpouring calling for racial justice in America, many courts issued statements. SRLN is aware of the following. If your state or local court has issued a statement, please send the hyperlink to [email protected]n ...
Report: Access to Justice Initiatives in the Trial Court: 2009-2014 (Massachusetts 2014)
This report is a product of the Massachusetts Trial Court's Access to Justice Initiative, whose mission is to guide and coordinate resources within the Trial Court to broaden access to civil justice for all litigants, including self-represented litig ...

Conference: Association of Family and Conciliation Courts Annual Conference (Boston 2021)
The 2021 AFCC annual conference will occur in Boston, Massachusetts. For more information see the AFCC Conference webpage. Wednesday, June 2, 2021- 8:00am to Saturday, June 5, 2021- 5:00pm Add to Calendar iCalendar Outlook Google Yahoo Massachusetts Unite ...

Evaluation: Massachusetts LegalHelp.org Website Usability (Massachusetts 2004)
This report evaluates the Massachusetts LegalHelp.org website for usability. EXECUTIVE SUMMARY MassLegalHelp.org is a statewide, collaborative project of the Legal Services community of Massachusetts. Along with their other two websites, MassLegalServices ...

Legal Information v. Legal Advice: Court System Manuals
The SRLN Administrative Office of the Courts working group collected resources from court systems throughout the country that are used to provide guidance to court personnel about how they should assist the public. Here is a selection of Court System Man ...