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Report: Introduction to LiveHelp- Helping People Find Legal Information Online

This one-page handout from a 2007 TIG conference discusses how LiveHelp works. Georgia Iowa Montana United States 2007 TIG LiveHelp Report Handout (2).pdf 2007 ...

Presentation: LiveHelp- Helping People Find Information Online (CTC 2007)

Presentation and paper delivered about the pilot LiveHelp projects during the 2007 Court Technology Conference (CTC10) by Kate Bladow, Liz Keith, Eve Ricaurte, and Richard Zorza. Please see the Project Evaluation for more information. Technology Conferenc ...

Survey: Eastern Montana Self-Help Law Project Survey (Montana 2003)

This survey instrument was used to gather information from Judges and Clerks of Court regarding the state of pro se affairs before the implementation of the Eastern Montana Self Help Law Project. Surveys Montana United States Eastern Montana Self-Help Law ...

Report: LiveHelp Pilot Project Final Evaluation Report (Montana 2007)

Report: LiveHelp Pilot Project Final Evaluation Report (Montana 2007)

This report evaluates LiveHelp, an experimental tool added to the LawHelp network of access to justice websites that helps those not fully familiar with legal information on the web find that information. The full report can be downloaded below. Reports T ...

Report: Resource Guide on Serving Self-Represented Litigants Remotely (SRLN 2016)

Report: Resource Guide on Serving Self-Represented Litigants Remotely (SRLN 2016)

The Resource Guide provides options for courts and other entities interested in providing services to self-represented litigants using means that are not face-to-face, instead of, or in addition to, in-person alternatives such as walk-in services, worksho ...

Resource: Sample Materials - Recruitment & Job Descriptions

Resource: Sample Materials- Recruitment & Job Descriptions

Here is a compilation of recruitment and position description examples garnered from some of the programs studied and described in the nonlawyer navigator report. Please note, these documents are only samples provided by program leaders, some of which may ...

Resource: Sample Materials - Intake Forms and Data Sheets

Resource: Sample Materials- Intake Forms and Data Sheets

Here is a compilation of examples of intake forms and data sheets garnered from some of the programs studied and described in the nonlawyer navigator report. Please note, these documents are only samples provided by program leaders, some of which may not ...

Resource: Navigator Programs' Contact List (McClymont 2020)

Resource: Navigator Programs' Contact List (McClymont 2020)

This list of contacts includes nonlawyer navigator program leaders whose programs are described in the study, Nonlawyer Navigators in State Courts: An Emerging Consensus. It is current as of June 2020.  Management of Programs Alaska Arizona California Dis ...

Resource: Montana - Justice for Montanans - Court Help Program Policies and Procedures Manual (2016)

Resource: Montana- Justice for Montanans- Court Help Program Policies and Procedures Manual (2016)

The attached 2016 manual outlines the protocols, policies and procedures, and guidelines for the Court Help Program in Montana.   Operations/Training Guides Montana United States Montana- Justice for Montanans- Court Help Program Policies and Procedures M ...