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Results 1 - 10 of 12 for Impact of Self-Represented Litigant Innovations on Cost and Efficiency, Research

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Presentation: LSC Board Briefing: Technology, Collaboration and Innovation Opportunities (Bravi, Hough, O'Brien, Paul, Zorza 2011)

Briefing presented to the LSC Board in January 2011. Presenters: Scott Bravi, Chief Information Officer, Arnold and Porter Bonnie Hough, Managing Attorney, California Administrative Office of the Courts Mark O'Brien, Executive Director, Pro Bono Net ...

Report: Impact of Order Preparation: Alameda County (California 2005)

In 2005, the Alameda Court created the  Day-Of-Court Assistance Project. Using volunteers from the local bar and local law schools, and working in conjunction with the Family Law Facilitator’s office, the goal of the project was to have each and every pro ...

Report: The Benefits and Costs of Programs to Assist Self-Represented Litigants (California 2009)

Report: The Benefits and Costs of Programs to Assist Self-Represented Litigants (California 2009)

This Report was prepared by John Greacen for the Judicial Council of California, center for Families, Children and the Courts. Preliminary research conducted in courts in the San Joaquin Valley in California shows that self help services provided to self- ...

SRLN Brief: Procedural Fairness / Procedural Justice (SRLN 2015)

SRLN Brief: Procedural Fairness / Procedural Justice (SRLN 2015)

Research has shown that when defendants and litigants perceive the court process to be fair, they are more likely to comply with court orders and follow the law in the future—regardless of whether they “win” or “lose” their case. This is called procedural ...

Report:  Remote Appearances of Parties, Attorneys and Witnesses, A Review of Current Court Rules and Practices (SRLN 2017)

Report: Remote Appearances of Parties, Attorneys and Witnesses, A Review of Current Court Rules and Practices (SRLN 2017)

The Remote Appearances of Parties, Attorneys and Witnesses, A Review of Current Court Rules and Practices report is a follow up report to Serving Self-Represented Litigants Remotely – A Resource Guide. It "presents the author’s conclusions about the ...

Article: A Restorative Adjudication Process Shows Promise (Teryl 2015)

Article: A Restorative Adjudication Process Shows Promise (Teryl 2015)

In 2012, the Nova Scotia Human Rights Commission initiated a project to integrate restorative justice principles into an administrative agency. Early research showed that when restorative justice principles guided the agency's changes, access to just ...

Reports: Statewide Evaluation of Court ADR (Maryland 2013)

Reports: Statewide Evaluation of Court ADR (Maryland 2013)

The Maryland Judiciary commissioned independent researchers to conduct the following studies as part of its long-term commitment to build alternative dispute resolution (ADR) programs in Maryland and to provide the highest quality ADR services to Maryland ...

News: Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (Texas & California 2016)

News: Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (Texas & California 2016)

What are we learning about self-represented litigants who e-file? Who are they? Where are they? What cases do they file? How do the tools work for them? Using identical survey instruments, the Superior Court in Orange County and the Texas Office of Court ...

News: Gina - LA's Online Traffic Avatar Radically Changes Customer Experience (Los Angeles 2016)

News: Gina- LA's Online Traffic Avatar Radically Changes Customer Experience (Los Angeles 2016)

Meet Gina, the online assistant that is helping tens of thousands of people at the Los Angeles Superior Court handle their traffic citations online. When visiting the traffic section of the court's website, litigants can interact with Gina to pay a t ...

Report: Making Self-Help Work: Bet Tzedek’s Conservatorship Clinic (Bet Tzedek 2013)

Report: Making Self-Help Work: Bet Tzedek’s Conservatorship Clinic (Bet Tzedek 2013)

Since 2007, Bet Tzedek Legal Services  has been running a self-help conservatorship clinic in partnership with the Los Angeles Superior Court. Originally designed to serve 150 self-represented litigants per year, the program served more than 1,400 self-re ...