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Report: Building A Litigant Portal: Business and Technical Requirements (NCSC 2015)

Report: Building A Litigant Portal: Business and Technical Requirements (NCSC 2015)

With funding from State Justice Institute, Thomas Clarke of the National Center for State Courts assembled two advisory committees – one to develop the business requirements for a litigant portal, and another to examine the technical requirements necessar ...

SRLN Brief: Examples of Legal Aid On-Line Intake and Triage Projects (SRLN 2016)

SRLN Brief: Examples of Legal Aid On-Line Intake and Triage Projects (SRLN 2016)

Over the years, legal aid programs developed complex intake protocols and decision trees to help manage their crushing caseload. Initially, these screening tools were simply paper documents that intake staff could use. Then, as telephone hotlines develope ...

News: Access Track Organizer Richard Schauffler Reflects that CTC2015 Focused on Consumer Driven Solutions Shaped by Data (Court Technology Conference 2015)

News: Access Track Organizer Richard Schauffler Reflects that CTC2015 Focused on Consumer Driven Solutions Shaped by Data (Court Technology Conference 2015)

  Richard Schauffler, Director of Research Services at the National Center for State Courts and Co-Organizer of the Access to Justice track at the  Court Technology Conference 2015  with SRLN's Katherine Alteneder, offered us a host of great reflecti ...

News: Florida’s Clerk Russell On Opening a New Self Help Center (Florida 2015)

News: Florida’s Clerk Russell On Opening a New Self Help Center (Florida 2015)

When we saw  this inspiring video of Orange Country Florida Clerk of Courts Tiffany Moore Russell opening a brand new Self Help Center, we had to reach out to her. Clerk Russell has a strong dedication to helping the self-represented litigants in her coun ...

News: Alaska Court Uses Triage and Targeted Pro Bono Unbundled Legal Advice to Settle 80% of Contested Domestic Cases (Alaska State Court System 2015)

News: Alaska Court Uses Triage and Targeted Pro Bono Unbundled Legal Advice to Settle 80% of Contested Domestic Cases (Alaska State Court System 2015)

Various Supplementary Resources: Listen to a piece about ERP on NPR Learn more about the self-help services in Alaska for family law cases (opens as PDF) Early Resolution for Family Law Cases in Alaska's Courts Faster, Cheaper & As Satisfying: An ...

Report: Supreme Court Task Force to Examine Limited Legal Licensing (Utah 2015)

Report: Supreme Court Task Force to Examine Limited Legal Licensing (Utah 2015)

From the Introduction: Probably most Utah communities are not that different from “Middle City, USA,” a mid-size, mid-West community that was the location of the 2014 Community Needs and Services Study by the American Bar Association. 1) In a random sampl ...

Weblinks: The Court Statistics Project (NCSC 2015)

Weblinks: The Court Statistics Project (NCSC 2015)

The Court Statistics Project (courtstatistics.org) (CSP) — a joint project of the National Center for State Courts (NCSC) and the Conference of State Court Administrators (COSCA) — publishes caseload data from the courts of the fifty states, the District ...

Weblinks: Simplification in Singapore (State Court of Singapore 2015)

Weblinks: Simplification in Singapore (State Court of Singapore 2015)

Transparent information that seeks user feedback from the State Courts of Singapore about what a simplified court process means for SRLs in criminal, SRLs in civil, lawyers and others that can be found on the Singapore State Court's Key Features of t ...

Survey: SRLN Tiers of Service Survey Tool (SRLN 2015)

Survey: SRLN Tiers of Service Survey Tool (SRLN 2015)

The SRLN Tiers Survey was developed for states to conduct a quick tiered inventory of their court based self-help services. Tier 1 services are asynchronous (one-way), Tier 2 services are synchronous (two-way), and Tier 3 services integrate multiple provi ...

SRLN Brief: Rule 6.5 - A Powerful Tool to Diversify Pro Bono and Transform Court Services (SRLN 2015)

SRLN Brief: Rule 6.5- A Powerful Tool to Diversify Pro Bono and Transform Court Services (SRLN 2015)

Ethics rule 6.5 is a powerful tool to diversify pro bono programs and to transform court services because it allows unbundled lawyers to perform real time services in court-annexed programs without the onerous clerical burdens and limitations under the tr ...