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Resource: Illinois Supreme Court Commission on Access to Justice Uses SRLN Maps for Statewide Strategic Planning

The Illinois Supreme Court Commission on Access to Justice has started using the SRLN demographics maps for presentations to circuit clerks, circuit court judges, civil legal aid and pro bono practitioners. “The maps helped provide context for why access ...

Report: My Laws, My Courts, My Maryland Promoting Equal Justice for All (Maryland 2013)

My Laws, My Courts, My Maryland Promoting Equal Justice for All (opens as PDF), published by the Maryland Access to Justice Commission (website) is styled as media kit and provides detailed information about the Maryland approach to access to justice for ...

Weblinks: Access to Justice Commissions (ABA 2015)

Weblinks: Access to Justice Commissions (ABA 2015)

Access to Justice Commissions are collaborative entitites that bring together courts, the bar, civil legal aid providers, and other stakeholders in an effort to remove barriers to civil justice for low-income and disadvantaged people. Beginning with the f ...

Survey: SRLN Tiers of Service Survey Tool (SRLN 2015)

Survey: SRLN Tiers of Service Survey Tool (SRLN 2015)

The SRLN Tiers Survey was developed for states to conduct a quick tiered inventory of their court based self-help services. Tier 1 services are asynchronous (one-way), Tier 2 services are synchronous (two-way), and Tier 3 services integrate multiple provi ...

Report: Voices in the Civil Justice System: Learning from Self-Represented Litigants and Their Trusted Intermediaries (Alteneder & Gonzalez 2020)

Report: Voices in the Civil Justice System: Learning from Self-Represented Litigants and Their Trusted Intermediaries (Alteneder & Gonzalez 2020)

Executive Summary It is estimated that more than 30 million people are self-represented litigants (SRLs) in America's civil courts annually. Depending on case type or location, the Florida courts regularly manage civil dockets that are comprised almo ...

News: Illinois Supreme Court Commission on Access to Justice Uses SRLN Maps for Statewide Strategic Planning (Illinois Supreme Court 2017)

News: Illinois Supreme Court Commission on Access to Justice Uses SRLN Maps for Statewide Strategic Planning (Illinois Supreme Court 2017)

The Illinois Supreme Court Commission on Access to Justice has started using the SRLN demographics maps for presentations to circuit clerks, circuit court judges, civil legal aid and pro bono practitioners. “The maps helped provide context for why access ...

Report: Sargent Shriver Civil Counsel Act: Report to the Legislature (Judicial Council of California 2020)

Report: Sargent Shriver Civil Counsel Act: Report to the Legislature (Judicial Council of California 2020)

On Monday July 13, 2020 at noon eastern, the SRLN Research Working Group hosted a presentation by Bonnie Hough of the California Judicial Council and Kelly Jarvis of NPC Research who reported on the major, multi-year research produced as a result of the C ...

SRLN Brief: Intro to Design Thinking (SRLN 2017)

SRLN Brief: Intro to Design Thinking (SRLN 2017)

In the Access to Justice space, design thinkin g practices from the technology space are increasingly embraced to improve the way people access legal services and to improve and simplify the processes themselves. Reviewing practices around the country, we ...

Report: Business Process Analysis in Legal Aid: How Florida Rural Legal Services Partnered with Toyota to Improve Its Client Intake and Customer Service (Legal Services Corporation 2021)

Report: Business Process Analysis in Legal Aid: How Florida Rural Legal Services Partnered with Toyota to Improve Its Client Intake and Customer Service (Legal Services Corporation 2021)

Many organizations have experience with business process analysis (BPA), a method to analyze a company’s processes and improve the efficiency and effectiveness of its operations. In fact, there are multiple methodologies used to accomplish the goals of BP ...