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Report: Developing the Detail: Evaluating the Impact of Court Reform in England and Wales on Access to Justice (Byrom 2019)

Report: Developing the Detail: Evaluating the Impact of Court Reform in England and Wales on Access to Justice (Byrom 2019)

From the Executive Summary of The Legal Education Foundation 's report: 1.1 The Court System in England and Wales is undergoing a period of unprecedented change. In 2016, Her Majesty’s Courts and Tribunal Service established a portfolio of change pro ...

Report: Model Self-Help Pilot Program A Report To The Legislature (California 2005)

Report: Model Self-Help Pilot Program A Report To The Legislature (California 2005)

Executive Summary The Model Self-Help Center Pilot Program is one part of the California Judicial Council’s effort to address two key goals in its strategic plan: increasing access to justice and improving the quality of justice and service to the public. ...

Presentation: Current Research on SRLs (SRLN 2014)

Presentation: Current Research on SRLs (SRLN 2014)

Research on Self-Represented Litigants was presented at the NACM 2014 Mid-Year Conference. The Current Research on Self-Represented Litigants slide presentation (opens Google presentation) was delivered by Bonnie Hough (Moderator), Angela Tripp, Michigan, ...

Report: North Dakota Supreme Court Family Mediation Pilot Project Evaluation

Report: North Dakota Supreme Court Family Mediation Pilot Project Evaluation

In this report, the North Dakota Supreme Court evaluates its mandatory mediation pilot program for contested parenting time matters. Over the course of four years, and through this report as well as prior interim reports, it was determined that the pilot ...

Tool: CA Self-Help Centers' Self-Assessment Tool for Quality Programs (CA Courts 2018)

Tool: CA Self-Help Centers' Self-Assessment Tool for Quality Programs (CA Courts 2018)

The California Self-Help Centers’ Self-Assessment Tool for Quality Programs was developed as a strategic and tactical planning template to promote quality Self-Help Center Programs across California. The tool is designed to connect a wide range of initiat ...

News: LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (Center for Elder Rights Advocacy 2016)

News: LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (Center for Elder Rights Advocacy 2016)

  The Center for Elder Rights Advocacy (CERA), a project of Elder Law of Michigan (ELM) provides technical assistance to state, regional, and local organizations in the design, implementation, administration, and evaluation of low-cost legal assistance de ...

Article: Estimating the Cost of Civil Litigation (NCSC 2013)

Article: Estimating the Cost of Civil Litigation (NCSC 2013)

Complaints about litigation costs have likely existed for as long as the legal profession, but those costs are extremely difficult to measure. Most studies of litigation costs rely on surveys that ask lawyers to report costs in a sample of actual cases fi ...

Reports: Statewide Evaluation of Court ADR (Maryland 2013)

Reports: Statewide Evaluation of Court ADR (Maryland 2013)

The Maryland Judiciary commissioned independent researchers to conduct the following studies as part of its long-term commitment to build alternative dispute resolution (ADR) programs in Maryland and to provide the highest quality ADR services to Maryland ...

Report: Navigator Snapshot Report (New York 2014)

Report: Navigator Snapshot Report (New York 2014)

From the Executive Summary THE NEW YORK STATE COURT NAVIGATOR PROGRAM was begun in March 2014 following Chief Judge Jonathan Lippman’s announcement of the program in his February 2014 State of the Judiciary address. The Navigator Program was created by th ...

News: Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (Texas & California 2016)

News: Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (Texas & California 2016)

What are we learning about self-represented litigants who e-file? Who are they? Where are they? What cases do they file? How do the tools work for them? Using identical survey instruments, the Superior Court in Orange County and the Texas Office of Court ...