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Evaluation: Evaluation of the Van Nuys Legal Self Help Center- Final Report (California 2001)

  In April of 2001, the Empirical Research Group of the UCLA School of Law was commissioned by San Fernando Valley Neighborhood Legal Services and the County of Los Angeles to "design a system, procedure and framework for evaluating the effectiveness ...

Evaluation: Report on the Self-Help Centers of the 4th Judicial District Court of the State of Minnesota (Minnesota 2004)

This report is an evaluation of the Self Help Programs of the Fourth Judicial District Court of the State of Minnesota, located in Hennepin County. The Hennepin County District Court Self Help Centers and Program provide a mature and effective service to ...

Study: Lessons from the Country: Serving Self-Represented Litigants in Rural Jurisdictions (Henschen 2002)

This study focuses on the particular concerns of rural jurisdictions in meeting the challenges of  pro se  litigation, examining 25  pro se  assistance programs serving rural or predominantly rural jurisdictions across 17 states. Findings are drawn from s ...

Evaluation: A Report to the California Legislature- Family Law Information Centers: An Evaluation of Three Pilot Programs (California 2003)

Final report from an evaluation of three pilot Family Law Information Centers-- in Los Angeles, Fresno, and Sutter Counties-- which were established by the California Legislature in 1999 as a response to the increasing number of litigants appearing in fam ...

Evaluation: Evaluation Report of Sonoma County's Self Help Access Center (California 2003)

Sonoma County Legal Aid's annual evaluations of the Sonoma County Self Help Access Center (SHAC) are based on data captured from client entry/exit surveys, follow-up interviews, court observation, and court staff interviews. This is the evaluation re ...

Evaluation: LiveHelp (Chat) Pilot Project Final Evaluation (Zorza 2007)

Evaluation: LiveHelp (Chat) Pilot Project Final Evaluation (Zorza 2007)

This May 2007 report evaluations the LiveHelp Pilot Project, live chat services for access to justice web site users. Evaluation Technology United States LiveHelp Pilot Project Final Evaluation.pdf Richard Zorza 2007 ...

Evaluation: MassLegalHelp.org Website (Massachusetts 2004)

This report evaluates the Massachusetts LegalHelp.org website for usability. Evaluation Technology Massachusetts Final Report- IL usability testing.pdf 2004 ...

Evaluation: Is the Long Beach Self-Help Center Meeting the Family Law Needs of the Court and the Community? (California 2004)

This May 2004 Court Executive Development Paper evaluates the Long Beach Family Law Center. The research findings look at the following issues: population identification, court efficiency, customer satisfaction, public, trust and confidence, access to jus ...

Estimating the Cost of Civil Litigation (NCSC 2013)

Complaints about litigation costs have likely existed for as long as the legal profession, but those costs are extremely difficult to measure. Most studies of litigation costs rely on surveys that ask lawyers to report costs in a sample of actual cases fi ...

LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (News 2016)

LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (News 2016)

  The Center for Elder Rights Advocacy (CERA), a project of Elder Law of Michigan (ELM) provides technical assistance to state, regional, and local organizations in the design, implementation, administration, and evaluation of low-cost legal assistance de ...