Over the years, legal aid programs developed complex intake protocols and decision trees to help manage their crushing caseload. Initially, these screening tools were simply paper documents that intake staff could use. Then, as telephone hotlines develope ...

The following are the presentation and supplemental materials from the SRLN Webinar entitled "Pro Se Program Management" which was presented on March 22, 2006 by Susan Ledray, Pro Se Services Manager at the 4th Judicial District Court in Hennepi ...

Pamela Ortiz, the Executive Director of the Department of Family Administration at the Maryland Administrative Office of the Courts presented on best practices for self-help centers. She discussed the range of issues covered in their family self-help cent ...

This webinar on the Alaska Family Law-Self Help Center was presented on May 25, 2005, by the Center's then-co-director (and current SRLN Coordinator) Katherine Alteneder.  The Alaska Family Law-Self Help Center was established by the Alaska Court Sys ...