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Presentation: Know Your Users- The Importance of User Experience in Court Planning and Operations (Court Technology Conference 2017)
The Illinois Supreme Court and SRLN created a mapping application to assess the court user's experience in Illinois. “User experience and thinking about our users helps increase efficiencies, helps us know what we don't know, and helps us better ...
Webinar: How to Incorporate Plain Language into Court Forms, Websites, and Other Materials (NACM 2017)
The National Association for Court Management (nacmnet.org), in partnership with the Self-represented Litigation Network (SRLN), invites you to participate in its third webinar of 2017 on November 29, 2017 at 2:00 p.m. EST. Plain language is recognized ...
Article: Creating a User-Friendly Court Structure and Environment (NACM 2016)
This publication, from the National Association for Court Management (NACM), encourages the reader to this how the court environment- from the building, to the people, to the technology and resources- can be responsive to the needs and comfort of the publ ...
Webinar: Website Content Tips (Bay Area Legal Services 2018)
This 2018 Webinar, supported by a Technology Initiative Grant from the Legal Services Corporation to Bay Area Legal Services, Inc., will focus on creating effective legal self-help content using plain language, SEO, and social media strategies. For more i ...
Article: Pro Bono Net's Digital Divide Blog Series (PBN 2020)
Pro Bono Net's Digital Divide Blog Series Pro Bono Net published a series of blogs focused on exploring COVID-19's impacts on the Digital Divide. The three-part series discusses the exacerbating effects the pandemic has had on communities with l ...