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Presentation: Know Your Users- The Importance of User Experience in Court Planning and Operations (Court Technology Conference 2017)
The Illinois Supreme Court and SRLN created a mapping application to assess the court user's experience in Illinois. “User experience and thinking about our users helps increase efficiencies, helps us know what we don't know, and helps us better ...

Presentation: What’s In It For Me? How to Use Geospatial Data Visualization to Inform and Engage Decision Makers (EJC 2017)
At the 2017 American Bar Association (ABA) Equal Justice Conference and the National Meeting of State Access to Justice Chairs, Nancy Kinnally and Alison Davis-Holland shared their story of how they used geospatial data visualization and strategic messag ...

Report: Remote Appearances of Parties, Attorneys and Witnesses, A Review of Current Court Rules and Practices (SRLN 2017)
The Remote Appearances of Parties, Attorneys and Witnesses, A Review of Current Court Rules and Practices report is a follow up report to Serving Self-Represented Litigants Remotely – A Resource Guide. It "presents the author’s conclusions about the ...

Webinar: How to Incorporate Plain Language into Court Forms, Websites, and Other Materials (NACM 2017)
The National Association for Court Management (nacmnet.org), in partnership with the Self-represented Litigation Network (SRLN), invites you to participate in its third webinar of 2017 on November 29, 2017 at 2:00 p.m. EST. Plain language is recognized ...

Article: The Clearspire Story (Legal Mosaic 2017)
The Clearspire Story, attached below, offers a great case study to consider the conditions determine the success of a legal tech idea. Mark A. Cohen details the lessons he learned running Clearspire, a law firm and legal services company that leveraged a ...

Report: Alternative Legal Service Providers: Understanding the Growth and Benefits of These New Legal Providers (Thomson Reuters Legal Executive Institute, Georgetown University Law Center, and the University of Oxford Saïd Business School 2017)
In the 2010's, the legal marketplace saw an influx of new start-ups and new entrants looking to challenge the long-standing service model offered by law firms to their clients. Traditionally, clients looked to their law firms to provide a full range ...